The Grants Center of Excellence

Support Services

Support Services is available Monday through Friday, 8 AM to 6 PM Eastern time. For assistance call toll free (866) 577-0771 or the local number for the Washington D.C. area (202) 401-5282 or email your assistance requests to help@grantsolutions.gov.

Support Services is also available for assistance or questions pertaining to Grants Admission, Tracking & Evaluation System (GATES), OnLine Data Collection (OLDC) and the Enterprise Reporting System (ERS), at the same phone numbers listed above or email app_support@acf.hhs.gov