Welcome to the EngageNY Help Center, designed to provide self-service support for our customers.

To quickly and easily find information, begin with the search box above (with magnifying glass). Type a word or phrase that most closely indicates what you're searching for. Any information contained on this site which relates to your search term(s) will appear.

If a keyword search does not yield an answer, browse the available categories. If you can't find an answer, you can submit a question to an agent by clicking on the "Help" tab on the left side of the screen. An identical Help tab appears within most of our applications. Additionally, please visit EngageNY's web site for up to date content: https://www.engageny.org/.