New York State’s policy is to provide language access to public services and programs. If you feel that we have not provided you with adequate interpretation services or have denied you an available translated document, please ask for our complaint form to give us your feedback.
Please call us at (800) 624-4143, (M-F, 9:00 am - 5:00 pm), for free language assistance services.
Language Access Resources for English Speakers:
- Justice Center Language Access Plan
- Language Identification Tool
- Notice of Important Document
- Access to Services in Your Language Complaint Form
- Waiver of Right to Free Oral Interpretation Services
Available Translated Resources:
| Keyword | Title | Document Type | Initial Issuance Date | Updated/Revised |
|---|---|---|---|---|
| Language Access |
Access to Services in Your Language: Complaint Form Language Access Complaint Form |
Form | Sep 2013 | |
| Administrative Appeals Process for Substantiated Cases of Abuse and Neglect |
Administrative Appeals Process for Substantiated Cases of Abuse and Neglect Administrative Appeals Process for Substantiated Cases of Abuse and Neglect |
FAQ | Jul 2014 | January 2014 |
| Code of Conduct |
Code of Conduct Form |
Form | Jun 2013 | January 2016 |
| Background Checks | FAQ | Jun 2014 | January 2013 | |
| Jonathan’s Law |
Frequently Asked Questions - Jonathan's Law Jonathan’s Law FAQs |
FAQ | Jul 2014 | January 2014 |
| Justice Center |
Governor Cuomo Announces Opening of Justice Center Justice Center Announcement |
Press Release | Jul 2013 | |
| Jonathan’s Law |
Jonathan’s Law Incident Notification and Records Access: A Guide for Individuals. Parents and Legal Guardians |
Brochure | Jun 2014 | January 2014 |
| Justice Center |
Justice Center Resource Card |
Brochure | May 2016 | May 2016 |
| Vulnerable Persons’ Central Register (VPCR) Hotline |
Keeping People with Special Needs Safe is Everyone’s Responsibility Keeping People with Special Needs Safe is Everyone’s Responsibility |
Poster | Apr 2016 | |
| Abuse/Neglect |
Partnering to Protect People with Special Needs- A Guide for Reporting Abuse and Neglect Partnering to Protect People with Special Needs - A Guide for Reporting Abuse and Neglect |
Sep 2016 | September 2016 | |
| Vision Statement |
Statement of Vision, Mission, Values and Guiding Principles Vision Statement |
Jun 2013 |