TTY

Federal TTY

The Federal Relay Service (FedRelay) is a federal government telecommunications service, which enables federal employees who are Deaf, hard-of-hearing, DeafBlind, or have speech disabilities equal communication access and conduct official duties. The FedRelay also allows the general public to conduct business calls with the federal government and its agencies. These calls are relayed using specially trained Communications Assistant (CA) who is a transparent conduit for the transmittal of information. The FedRelay is accessible domestically (50 states as well as Puerto Rico, the Virgin Islands, Guam, and the District of Columbia) 24 hours a day, 7 days a week, 365 days a year (including federal holidays).

 All calls are strictly confidential and no records of conversations are maintained.

 The following toll-Free and toll access numbers allow Federal employees or the general public to connect with Federal Relay:

Toll-Free and Toll Access Numbers for Federal Relay are:

  • (800) 877-8339 TTY / ASCII (American Standard Code For Information Interchange)- Allows TTY users to type their conversation
  • (877) 877-6280 VCO (Voice Carry Over)- Allows users to voice their conversation
  • (877) 877-8982 Speech-to-Speech- Allows people with Speech Disabilities to re-voice their conversation
  • (800) 845-6136 Spanish- Allows Spanish-speaking callers type and receive their conversation in Spanish with no translation services
  • (888) 474-8983 Spanish to English- Allows callers to type in English or Spanish and recieve translation services from Spanish to English or English to Spanish
  • (866) 377-8642 Voice- Allows hearing callers to connect with a CA to type their conversation to their caller
  • (866) 893-8340 TeleBraille- Allows a DeafBlind caller to receive their conversation at a slower pace
  • (605) 331- 4923 From non-domestic locations (International Voice/ TTY/ VCO/ ASCII/ Spanish)- Allows an international call to connect with a CA to place a call within the US
  • (800) 877- 0996 Customer Service (Voice, TTY, ASCII and Spanish)- Allows callers to connect with Customer Service