Mann-Grandstaff VA Medical Center

Virtual Lifetime Electronic Record Health Program

Do You See a Non-VA Health Care Provider?

VLER Health is a program that shares certain parts of your Veteran health record between the Department of Veterans Affairs (VA), the Department of Defense (DOD), and selected private health care providers over a secure and confidential network known as the eHealth Exchange. This program is free and voluntary for Veterans.

VLER Health Fact Sheet

How might VLER Health benefit me? Many Veterans receive a portion of their care from non-VA health care providers. Sharing certain parts of your Electronic Health Record (EHR) will help reduce the need for patients and families to carry records between health care providers as well as allow your private health care provider to make more informed decisions about your care. In an emergency, immediate access to additional health care information could save your life.

Who can view my health information? Your non-VA health care provider and VA doctors will both be able to see certain parts of your health record and use it to create a better picture of your overall health. 

How do I join? Signing up is fast and easy. You may sign up in person, through the mail, by fax, or online.

Online: Simply visit www.va.gov/VLER for a complete list of instructions on how to sign up online. Please do not email completed forms back to the Mann-Grandstaff VAMC.

In Person: Fill out the VA Authorization Form (VA Form 10-0485) and turn in the completed form to the Release of Information Office, in the basement, Room B003, Mann-Grandstaff VA Medical Center.

By Mail: Click here to download and fill out the VA Authorization Form (VA Form 10-0485). Mail the completed Authorization Form to:

Mann-Grandstaff VA Medical Center, 4815 N. Assembly Street, ATTN: Release of Information Office, 136D, Spokane, WA 99205.

By Fax: Click here to download and fill out the VA Authorization Form (VA Form 10-0485). Fax the VA Authorization Form to the Mann-Grandstaff Release of Information Office at (509) 434-7141

What if I decide not to join? Participation is entirely voluntary. Deciding not to participate will not affect your ability for VLER Health benefits or your relationship with your doctor and/or the Mann-Grandstaff VA Medical Center.

What if I join and later change my mind? If you change your mind, you can call the toll-free VLER Health Information line at 1-877-771-VLER (8537) to request the VLER Health Revocation Form to stop sharing your health information.