Official website of the Department of Homeland Security
ACE Portal Training Resources
Provides navigational descriptions of the ACE Portal and detailed step-by-step instructions on different account management functionality.
| Topic | Resources |
| Account – Initial Access Instructions on how to set up your account for the first time and how to change your password. |
User Guide |
| Account – Exporter Account Access Instructions on how to set up an ACE Portal Exporter account. |
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| Account – Managing User Access Learn to create new contacts, create users, assign access privileges and deactivate accounts. |
User Guide |
| Account – Cross Account Access Walkthrough of how to grant, accept, update and revoke cross account access. |
User Guide |
| Account – Merging Instructions how to merge multiple accounts |
User Guide |
| Account – Employee Data Upload Instructions how to merge multiple accounts |
Quick Reference Guide |
| AD/CVD Cases & Messages Find out how to locate AD/CVD cases and messages in the ACE Portal |
User Guide |
| Business Activity Log Instructions on how to view, create, search and update your message transaction history. |
User Guide |
| Creating and Maintaining Entry Banks Instructions on how to create and maintain entry banks via the ACE Portal. |
User Guide |
| Declaration Records Learn to grant users access to declaration records and how to create, search, print or cancel a record. |
User Guide |
| Error Messages A quick reference guide to common errors and their solutions found in the ACE Secure Data Portal. ACE portal helpful hints included. |
User Guide |
| El Diario de los Errores de e-Manifesto Una guía y referencia de los errores comunes y las soluciones que se encuentran en el Pórtico Seguro de Datos de ACE. Incluye consejos útiles para el pórtico de ACE. |
Guía del usuario |
| Forms – Receiving and responding Instructions on how to grant users access to CBP Forms functionality and how to view, search, print and respond to CBP Forms in the ACE Portal. |
User Guide |
| Periodic Monthly Statement Benefits and instructions on how to participate in Periodic Monthly Statement. |
User Guide |
| Post Summary Corrections Provides information on filing post-summary corrections and the impact on ACE reports. |
User Guide |
| Protest Quick Reference Guide (QRG)
Provides guidance and direction for creating, adding, and editing Protest filers, creating, searching, amending and viewing Protests, uploading and providing supplemental information and accelerated disposition of Protest and withdrawing a Protest. |
Quick Reference Guide |
Last published:
August 22, 2016