Training

Executive & Employee Health

Retreats and half-day health and wellness programs using expert speakers, facilitators and health coaches.

Health Assessments, lectures, discussions, group activities 1-on-1 health coaching, mindfulness and meditation training are woven into a comprehensive package designed to improve the physical and emotional health of executives, managers and employees. Programs are individualized and grouped according to organizational level.

"The Executive Health Retreat led by Jeff Kaplan was the best gift I could possibly give to my executive team."
- Ed Forst, CFP, President & CEO, Lincoln Investment Planning, Inc.

Facilitation Skills Training

Improve meeting facilitation, create effective agendas, increase engagement, resolve conflict, and get consensus in meetings.

This two-day training helps leaders become more effective at facilitating meetings. Topics include holding the room; balancing project, group and individual needs; managing conflict; working through resistance; and making effective decisions. Participants are given and taught several facilitating tools and resources to use. This training is appropriate for anyone who facilitates meetings such as team meetings, stakeholder meetings, engagement survey feedback meetings, and project meetings.

"Jeff was instrumental in developing and delivering content that directly and immediately impacts how our employees do their jobs and interact with our stakeholders. The program feedback was tremendous - particularly on Jeff’s humorous yet realistic approach to dealing with difficult participants. Even the stakeholders have noticed and commented on the improvements in their experience and the outcomes of the meetings."
- Janell Fabiano, Human Resources, Energy Industry

Coaching Skills Training

Strengthen manager-employee trust, develop employee skills, improve performance and resolve manager-employee conflict.

This one-day hands-on training helps managers develop greater skill in coaching others. Topics include powerful listening, giving and receiving feedback, breaking through underperformance barriers, and improving the relationship between manager and employee. This training is highly individualized, using your own organization’s performance review template to teach and role-play giving employee feedback.

"Jeff Kaplan exceeded the expectations of all in the classroom. Employees dug deeper than expected, had realizations that broadened their outlooks and learned new skills for dealing with challenging situations. The staff were engaged by the content and transformed by the process. I highly recommend Jeff for working with your staff. Due to the success of Jeff's Coaching Skills Training program we made it required training for everyone on the leadership track."
- Lisa LoMonaco, MS, Human Resources Training, County of Chester

Team Development

Uncover and leverage strengths, improve trust, design accountability and reward systems, and increase productivity.

This one-day training combines team development with organizational analysis, communication training and action planning to make real and measurable changes that begin during the training and continue afterwards. At the end of this training, participants reenter the organization with a deeper understanding of the issues, a commitment to improvement, and a tangible and measurable 90-day action plan to be implemented immediately.

"The only thing that is constant in health care is change. Organizations that learn to master change, and even embrace it, will be the most successful. Jeanes Hospital has been in the throes of big changes, and we engaged Dr. Jeff Kaplan & Associates to coach us through some major transitions. His team of executive leaders facilitated a retreat for our leadership team, and the resulting energy and focus helped us power through our challenges. Even now, as new changes and challenges arise, we are better equipped to understand them and handle them effectively. Dr. Kaplan’s team prepared by interviewing our leaders to gain insight into our needs, and to tailored our retreat for maximum gain. My senior executives and I have also benefited from Dr. Kaplan’s individual coaching to support us during a growth period. His coaching has provided us with the tools and the talent we need to continue adapting to health care’s challenges."
- Linda J. Grass, President & CEO, Jeanes Hospital