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  ***WEBSITE ALERT***          

There have been reports of the general public receiving unsolicited calls from what appears to be the SNAP toll free information hotline number: 1-800-221-5689

The unsolicited callers are requesting personal information offering assistance for filling out a SNAP application or other non-SNAP related services such as home security systems. Never provide personal information or your credit card number over the phone to unsolicited callers. This outside entity that has “spoofed” the SNAP toll free information hotline number is not affiliated with FNS or SNAP. If you suspect that you are receiving illegitimate calls from 1-800-221-5689, you may file a complaint with the FCC. If you have already fallen victim to this or a similar scam, please visit: for more information on identity theft.   


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Are you in need of assistance with Long Term Services and Supports?

Long Term Services and Supports include services that:

·        support individuals who need ongoing care due to age, physical or intellectual disability or chronic illness; and

·        assist an individual or their caregiver, to live as independently as possible in their homes and communities. 

Examples include: meals, transportation, chore services, personal care, counseling, respite for caretakers, adult day health care, benefits counseling, home modifications, assistive technology, etc.


If you would like more information, please click the following link:


 ¿Necesita ayuda con  servicios de apoyo y cuidado a largo plazo?


Los servicios de apoyo y cuidado a largo plazo incluyen servicios que:

·        ayudan a individuos que necesitan cuidado continuo debido a su edad, discapacidad intelectual o física, o enfermedad crónica; y

·        ayudan a un individuo o a su cuidador, a vivir lo más independientemente posible en sus hogares y comunidades. 

Ejemplos de lo incluido: comidas , transporte, servicios de quehaceres, cuidado personal, terapia, descanso para los cuidadores, centros de cuidado de día para adultos, asesoramiento de beneficios, adaptaciones del hogar, tecnologías de apoyo, etc.


Para obtener información adicional, por favor haga clic en el siguiente enlace:


 To Report a Lost, Stolen, or Damaged EBT card, Request a Replacement EBT card, or Reset your PIN call:        


Calls to this number are answered 24 hours a day, 7 days a week, in English and Spanish.
PLEASE NOTE: Once a card is reported to this number as lost, stolen or damaged, or a replacement is requested, the card becomes invalid and can no longer be used by anyone. 

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To ensure effective communication with individuals and companions who are hearing impaired or need language interpretive services, we provide appropriate auxiliary aids and services free of charge, such as sign language, oral interpreters, telephone handset amplifiers, note-takers, written materials and TTYs. Please ask your case worker or other Welfare and Supportive Services personnel for assistance, please call 775-684-0615 or 800-992-0900 (voice) or 800-326-6888 (TTY).