Negotiated Terms of Service Agreements
Before you decide to use one of the free digital tools below, seek the advice of your agency Terms of Service (TOS) Point of Contact (POC) to be sure your agency has already signed a federal-compatible TOS, that the product supports your broader agency mission and goals, and that the TOS is legally appropriate for use by your agency. See complete implementation guidance on the main Terms of Service page.
Here’s the list of free tools that have federal-compatible Terms of Service agreements. Keep in mind that even though a tool may be on the list, your agency may not have agreed to the TOS for that tool. The federal government doesn’t endorse, sponsor or recommend the products or services on this site or consider them to be superior to any other products or services.
| Name of Product | Type of Tool | Amended Terms of Service (TOS) Agreement |
| Amazon Appstore | Mobile app store | Amazon Appstore TOS |
| AddThis | Bookmarking & sharing | AddThis TOS |
| Asana | Collaborative software; mobile- and web-based project management | Asana TOS |
| Bing | Search | Bing TOS |
| BlackBerry App World | Mobile app store | BlackBerry SDK License Agreement, BlackBerry App World Vendor Agreement, BlackBerry App World TOS |
| Blip.tv | Video sharing | Blip.tv TOS |
| CartoDB | Maps for the web – made easy | CartoDB TOS (online) |
| Challenge.gov | Government challenge platform | Challenge.gov TOS |
| ChatWING | Website/app chat client | ChatWING TOS (online) |
| ClassMarker | Online testing & training platform | ClassMarker TOS (online) |
| Cyfe | All-in-one dashboard | Cyfe TOS (online) |
| Dialogue App | Crowdsourcing & ideation | Dialogue App TOS |
| Disqus | Universal commenting & social discussion | Renegotiated Disqus Amendment (July 2016) |
| Dipity | Multimedia timelines | Dipity TOS |
| Eventbrite | Event Management | Eventbrite TOS (online) |
| Social networking | Facebook TOS (online) | |
| Flickr | Photo sharing | Flickr TOS |
| Magazine format social network aggregation | Flipboard TOS (online) | |
| Foursquare | Location-based software | Foursquare TOS |
| GitHub | Collaborative software development | GitHub TOS (online) |
| Google Analytics | Website analytics tool | Google Analytics TOS |
| Google Blogger | Blogging | Google Blogger TOS |
| Google Feedburner | RSS feed | Feedburner TOS |
| Google+ | Multilingual social network | Google+ TOS |
| Google Visualization | Display of multimedia, data, maps | Google Visualization TOS |
| GovLoop | Knowledge network | GovLoop TOS (online) |
| Hackpad | Wiki and real-time collaborative documents | Hackpad TOS (online) |
| HootSuite – Free and Pro only | Social media dashboard | HootSuite TOS |
| Hulu | Video streaming | Hulu TOS |
| Hypothesis | Web peer review layer | Hypothesis TOS (online) |
| IdeaScale | Voting & feedback | IdeaScale TOS (online) |
| IFTTT | Use/create channel “recipes” for powerful data integrations | IFTTT TOS (online) |
| Photo & video sharing service | Instagram TOS (online) | |
| IntenseDebate | Social commenting | IntenseDebate TOS |
| Let’s Encrypt | HTTPS Certificate Authority | Let’s Encrypt TOS |
| Professional networking | LinkedIn TOS | |
| MapBox | Maps | MapBox TOS (online) |
| Measured Voice | Social media productivity tool | Measured Voice TOS (online) |
| Medium | Blog-publishing platform | Medium TOS (online) |
| MeetUp Everywhere | Social networking platform | MeetUp Everywhere TOS |
| Mendeley | Social networking platform | Mendeley TOS |
| MixedInk | Collaborative writing | MixedInk TOS |
| My.ComMetrics | Tracking & benchmarking of blogs | My.ComMetrics TOS (online) |
| MySpace | Social networking | MySpace TOS |
| Need to Meet | Scheduling app | Need to Meet’s standard Terms of Service are acceptable |
| News Genius | Wiki & real-time collaborative documents | News Genius TOS |
| OpenCalais | Automated metadata | OpenCalais TOS |
| Piktochart | Create easy-to-use inforgraphics | Piktochart TOS (3/11/2015) |
| Online pinboard | Pinterest TOS | |
| Plotly | Graph and share data | Plotly TOS (online) |
| POP | Prototyping on paper | POP TOS |
| Qualtrics | Customer experience survey software | Qualtrics TOS (online; link to U.S. federal gov’t agency amendment at bottom of page) |
| Quora | Question and answer community website | Quora TOS |
| Qzzr | Create, embed, and share quizzes | Qzzr TOS (online) |
| Screendoor | Online forms | Screendoor TOS |
| Scribd | Social publishing | Scribd TOS |
| Slack | Searchable team communication platform | Slack TOS (online) |
| Slideshare | Presentation sharing | Slideshare TOS |
| Snapchat | Messaging App | Snapchat TOS (online) |
| Sniply | Content sharing | Sniply TOS (online) |
| SocialOomph | Social media productivity tool | SocialOomph TOS |
| SocialTwist/TAF4Free | Bookmarking & sharing tool | SocialTwist/TAF4FreeTOS |
| Socrata | Data hosting | Socrata TOS |
| SourceForge | Open source software development & sharing | SourceForge TOS |
| StackExchange | Question and answer communities | StackExchange TOS |
| STCI/VenCorps | Challenges, contests & prizes tool | STCI/VenCorps TOS |
| Storify | Social media curation & publishing platform | Storify TOS |
| StumbleUpon | Content discovery | StumbleUpon TOS |
| Survey Analytics | Survey software | Survey Analytics TOS |
| SurveyMonkey | Survey software | SurveyMonkey TOS |
| Thunderclap | Crowd-speaking platform | Thunderclap TOS |
| Tint | Connect and display social media feeds | Tint TOS (online) |
| Trello | Collaborate & organize your projects into boards | Trello amended TOS |
| TubeMogul | Video analytics & distribution | TubeMogul TOS |
| Tumblr | Blogging | Tumblr supplemental TOS |
| Social networking service | Twitter’s standard Terms of Service are acceptable | |
| Vine | Video sharing service | Vine TOS |
| Wikispaces | Collaboration | Wikispaces TOS |
| WordPress | Blogging | WordPress TOS |
| Yammer Inc. | Microblogging | Yammer, Inc. TOS |
| Yelp | Crowd-sourced local reviews and social networking | Yelp TOS |
| YouTube | Video sharing | YouTube TOS |
| ZeeMaps | Map | ZeeMaps TOS |
No longer in use
| Name of Product | Type of Tool | Amended Terms of Service (TOS) Agreement |
| 4Q Survey.com | Satisfaction measurement tool | 4Q Survey TOS |
| Bitly | Bookmark, organize & share | Bitly enterprise services agreement |
| CoolIris | Video & picture browsing | The company terminated the agreement on 01/01/15 with notice |
| CrowdHall | Host online interactive town halls | CrowdHall TOS (online) |
| Google Moderator has been retired. To download your Moderator data, follow these instructions. This information will be available until April 3, 2017. | Social commenting & discussion | Google Moderator TOS |
| Google Webmaster Tools | Analytics and search engine optimization | Google Webmaster Tools TOS – Google Webmaster Tools has decided not to sign up any new agencies but will honor existing agreements. Updated 10/18/13 |
| Mandrill | Transactional email | Mandrill TOS (online). Mandrill is now an add-on for paid monthly MailChimp accounts. Updated 03/16/16 |
| Ustream.tv | Video broadcasting platform | Ustream no longer has a free service. Contact Ustream to discuss amendments for their Pro and Enterprise plans |
| UserVoice | Voting, customer & constituent feedback | UserVoice TOS (online) User Voice no longer offers a “free” civic engagement option |
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