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Contact Information:
Email HAP Staff at:
Phone: 1-800-470-3058
(907) 465-3058 (Juneau)

Fax: (907) 465-3319
Toll Free Fax: 1-888-282-3319

10002 Glacier Highway, Ste 200
Juneau, AK 99801-8569

Benefit Information Hotline:
(Outside Anchorage)

(907) 269-5777 (In Anchorage)

FY 2017 Income Guidelines
​# of
in Home
​1 ​$1,855
​2 ​$2,502
​3 ​$3,150
​4 ​$3,797
​5 ​$4,445
​6 ​$5,092
​7 ​$5,740
​8 ​$6,390
​9 ​$7,040
​10 ​$7,690
​11 ​$8,340
​12 ​$8,990
​13 ​$9,640
​14 ​$10,290
​15 ​$10,940
​16 ​$11,590
​17 ​$12,240
​18 ​$12,890

Heating Assistance Program (HAP)

The Heating Assistance Program (HAP) is designed to promote the general welfare and safeguard the health and well-being of Alaska's population by offsetting the cost of home heating for eligible Alaskan residents.


How To Complete Your State of Alaska Heating Assistance Application


Program Basics

The Heating Assistance Program assists households with income at or below 150% of the federal poverty income guidelines, who have a minimum of $200 in out-of-pocket heating costs per year, and meet all other eligibility criteria.  The benefit is a one-time payment to the household’s vendor, sent to the vendor, and applied to the customer’s account as a credit.   It is open to homeowners and renters. 
The program opens on October 1.  Applications are available at Department of Public Assistance offices throughout the state, WIC offices, vendor locations, senior centers, and on line at beginning on October 1.  You can also contact the Heating Assistance Office at 1-800-470-3058 or and we’d be more than happy to mail one out to you. 
Benefits are issued beginning on November 1.  Applicants can call the State’s IVR Hotline after that date to find out if they are approved for a benefit, how much the benefit is, and which vendor it was sent to.  Calls to the IVR Hotline prior to November 1 give out information from the previous year and the information is not accurate or current.  One benefit is issued per “season” which runs from October 1 through April 30. For more information, please visit the IVR Hotline section of our Client Resources page.
The last day to apply for heating assistance each year is April 30. 
The program can also assist with deposits to establish service in subsidized rental buildings in which heat is included in the rent but the tenant pays for their own electric or gas for cooking.  This component is known as the Subsidized Rental Housing Utility Deposit (SRHUD).  Applications for the Subsidized Rental Housing Deposit are accepted year round. 2017 SHRUD Program application.
If you are out of fuel or within 48 hours of having your utilities shut off, you MAY qualify for expedited or emergency processing.  To learn more about expedited processing and if you are eligible, please read the Emergency/Expedited Application Processing section of our Client Resources page.