Contact the plans
Get contact information for your insurance plans.
On this page
- When to contact your plan
- Medical plans
- Dental plans
- Health savings account (HSA)
- Medical Flexible Spending Arrangement (FSA) and Dependent Care Assistance Program (DCAP)
- Life insurance
- Long-term disability insurance
- Auto/home insurance
- SmartHealth Wellness Program
- Voluntary Employee Beneficiary Association Trust (VEBA)
When to contact your plan
You should contact the plans when you have questions about:
- Benefit details (including Rx coverage)
- Finding a doctor or dentist
- ID cards
- Copayments, coinsurance, deductibles, or claims
- Health plan complaints or appeals
- Using the plan's website
Medical plans
Group Health
(Classic, CDHP, Medicare Advantage, Original Medicare, SoundChoice or Value)
Online: https://www1.ghc.org/html/public/employer/pebb.html
Phone: 206-901-4636 or 1-888-901-4636
TTY: 711 or 1-800-833-6388
Kaiser Permanente
(Classic, CDHP, or Senior Advantage)
Online: http://my.kp.org/wapebb/
Phone: 503-813-2000 or 1-800-813-2000
Medicare members: 1-877-221-8221
TTY: 711
Premera Blue Cross
(Medicare Supplement Plan F)
Online: www.premera.com (general information, not PEBB specific)
Phone: 1-800-817-3049
TTY: 1-800-842-5357
Uniform Medical Plan
(Classic, CDHP, or UMP Plus administered by Regence BlueShield)
Online: www.hca.wa.gov/ump
Phone: 1-888-849-3681
TTY: 711
UMP Plus–Puget Sound High Value Network
Online: www.pugetsoundhighvaluenetwork.org
Phone: 1-855-776-9503
TTY: 711
UMP Plus–UW Medicine Accountable Care Network
Online: www.uwmedicine.org/umpplus
Phone: 1-855-520-9500
TTY: 711
Dental plans
DeltaCare
(administered by Delta Dental of Washington)
Online: www.deltadentalwa.com/pebb
Phone: 1-800-650-1583
Uniform Dental Plan
(administered by Delta Dental of Washington)
Online: www.deltadentalwa.com/pebb
Phone: 1-800-537-3406
Willamette Dental Group
Online: www.willamettedental.com/wapebb
Phone: 1-855-4DENTAL (1-855-433-6825)
Health Savings Account (HSA)
HealthEquity
Online: www.healthequity.com/pebb
Phone: 1-877-873-8823
TTY: 711
Medical Flexible Spending Arrangement (FSA) and Dependent Care Assistance Program (DCAP)
Navia Benefit Solutions
Online: http://pebb.naviabenefits.com
Email: customerservice@naviabenefits.com
Phone: 1-800-669-3539
Life insurance
2017 - MetLife
Phone: 1-866-548-7139, benefits specialists available Monday through Friday, 5 a.m. to 8 p.m. Pacific Time (except for the major holidays).
- Customer support for questions about your account, benefit options, claims, beneficiaries, and billing.
- 24/7 automated customer support to order forms, confirm coverage, and verify beneficiaries.
2016 - ReliaStar Life Insurance Company
Phone: 1-866-689-6990
Long-term disability insurance
Standard Insurance Company
Phone: 1-800-368-2860
Auto/home insurance
Liberty Mutual Insurance Company
Online: Auto and home insurance
Phone: 1-800-706-5525 (mention you are a State of Washington PEBB Program member; client #8246)
SmartHealth Wellness Program
SmartHealth Customer Service (Limeade)
Online: www.smarthealth.hca.wa.gov
Email: support@limeade.com
Phone: 1-855-750-8866
Voluntary Employee Beneficiary Association Trust (VEBA)
Meritain Health
Online: www.veba.org
Phone: 1-888-828-4953
TTY: 711