Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan, Florida and California. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations.
The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
About Suburban Chrysler Dodge Jeep Ram of Ann Arbor, Conveniently Located in Ann Arbor, MI
Welcome to Suburban Chrysler Dodge Jeep Ram of Ann Arbor, your place for everything you need to purchase and maintain your Chrysler, Dodge, Jeep, or Ram vehicle. We are committed to providing all of our customers with the best customer service experience from the start because to us, there's no end to what we can help you achieve with your vehicle. It comes as no surprise that here at 3900 Jackson Rd we house a comprehensive inventory of new and used vehicles to choose from that will fit into any budget or lifestyle. You can choose between sedans, coupes, trucks, and SUVs, each offering the latest technology and features that our Ann Arbor, Pinckney, Ypsilanti, and Detroit customers have been excited about.
While shopping for a vehicle is part of what we offer help with, we want you to know that we are here to help solve your financing quandaries as well. Whether you aren't sure if you should lease or loan your vehicle, or you have concerns about your credit, be sure to discuss your situation with our staff who are skilled in these matters, plus they have done this many times before.
Once you have solved the question of financing, our relationship doesn't end there, because we know that you need a reliable place to have your vehicle serviced by trained staff who have experience working on your specific model and use only the best parts, including Mopar parts. Why waste time with mechanics who only have a slight idea of what is wrong with your vehicle? Bring it to trained technicians who know what is wrong and how to repair it. Visit us today to begin a relationship with a dealership who offers customer service above and beyond your expectations.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep RAM of Ann Arbor.
"Certified" used Chrysler, Jeep, Dodge, Ram vehicles - Chrysler has trained our mechanics to inspect and repair your used Chrysler, Jeep, Dodge or Ram vehicle to bring it up to the stringent standards required to be classified as a certified vehicle.
Professional, certified sales staff - Chrysler, Dodge, Jeep and RAM have certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Easily accessed location - Located at 3900 Jackson Rd., we make it very easy to get to our facility. Accessing our location from US-23 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram of Ann Arbor is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service.
Over 1,700 used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.9 out of 5 star rating on DealerRater - We're particularly proud of our 4.9 rating* at DealerRater - the premier automotive dealer rating service. Over 11 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Professional, customer-focused management team - Our General Manager - Ron MacEachern and our Sales Manager - Robert Betts, along with Kevin Ferguson, our Service Manager and the rest of the management team are here to assist you and make sure your experience is nothing short of amazing!
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answers.
Kelly Blue Book reports - Kelly Blue Book is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
Experienced service department - Our mechanics have been trained to work specifically on Chrysler, Dodge, Jeep and RAM vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi point vehicle inspection with every service!
Loaner vehicles - Our service department can provide loaner vehicles should the situation call for it.
Express Service - We offer Express Service, which gets your minor services done quickly, without an appointment! We have dedicated technicians to do tire balancing / rotations / replacements, batteries, engine air filters, and windshield wipers without waiting in line with the folks getting more involved services done.
Alternative financing - Special financing arrangement can be made available for parts and service repairs.
AAA-approved auto repair - Our store has been approved by AAA - recognizing our service as an excellent location to get your auto repair done.
Extended service hours - The service department opens early and works late to get your car in and out as quickly as possible.
OEM Chrysler and Jeep parts department - We typically stock all common Chrysler, Dodge, Jeep OEM and Ram parts and accessories made specifically for your vehicle - more than any other non-dealer auto repair facility..
Vehicle pick-up and Delivery - We will pick your vehicle up, take it in for service and deliver it back to you.
Still want to do more research? Learn more about Suburban Chrysler Dodge Jeep RAM of Ann Arbor on our customer reviews page.
* Figures current at the time this article was posted.
