Frequently Asked Questions

An opportunity to join together two communities and businesses that share the same values was one we couldn’t pass up.

Nope. Flickr will continue to operate separately, just as it has been. We’re excited to help Flickr grow!

Here at SmugMug we love and live photography, which makes us the perfect partners with the team at Flickr. Our communities complement each other and have for years. Together our brands give photographers a place online to fit in and a place to stand out.

Absolutely nothing. Flickr and SmugMug will continue to operate separately, just as both have been. Your SmugMug and Flickr accounts will remain separate and independent for the foreseeable future.

Both Flickr and SmugMug users will continue to log in with their current credentials and you will have the same experience you are used to. If things do change in the future for Flickr, we’ll be as transparent as possible about the process and give you as much notice as we can about the issues that will matter to you.

No, you’ll still be able to access your photos as you do currently and they’ll retain the same Flickr or SmugMug URL as always. Over time, we’ll be migrating Flickr onto SmugMug’s technology infrastructure, and your Flickr photos will move as a part of this migration—but the photos themselves will remain on Flickr.

Absolutely. Flickr’s free accounts are foundational to its community of influential and engaged photographers. We are not making any changes to Flickr plans or rates at this time. We’ll let Flickr Pro customers know if that changes.

Nope! You’ll remain a Flickr Pro member and continue to enjoy all the benefits of a Pro membership.

We don’t have any plans for immediate changes. If we make any changes, we’re going to make sure the changes are for the better. We’ll make sure to involve our loyal customers in the process as we grow both SmugMug and Flickr. Have no worries, Flickr will stay Flickr and SmugMug will stay SmugMug, but together both will get even better.

We look forward to finding opportunities to improve both the SmugMug and Flickr experiences, companies and products. For updates please stand by.

SmugMug and Flickr represent the world’s most influential community of photographers, and there is strength in numbers. We want to provide photographers with both inspiration and the tools they need to tell their stories. We want to bring excitement and energy to inspire more photographers to share their perspective. And we want to be a welcome place for all photographers: hobbyist to archivist to professional.

As part of the acquisition, all Flickr accounts will eventually move to SmugMug’s Terms of Service and Privacy Policy. Starting from the date when the service email was sent, you will have 30 days to either accept their Terms or opt out. If you do nothing in that time, your account will simply transition from the current Yahoo Terms of Service to SmugMug’s Terms. If you don’t want to make this change, you can delete your Flickr account from your Account Settings page. If you want to preserve a copy of your photos, be sure to download them from the Camera Roll first.

We encourage you to read SmugMug’s Terms in detail, as you would with any site where you host your photos. It is worth noting that SmugMug has prided itself on having very photographer-friendly Terms without some of the standard verbiage and licenses that many platforms grant themselves to use your data in a way that best suits them. This is one of the reasons Flickr was thrilled to have found a new home at SmugMug.

Follow along on the SmugMug and Flickr social media channels or sign up for our emails below.

For any significant changes to your Flickr service, we’ll send you a service email like the one we’re sending about the Terms of Service and Privacy Policy changes noted above. For other updates, we’ll make announcements in-product, on our blog, and in our help forums.

Pop over to our social media channels, read the Flickr FAQ, or send our Heroes a question at help@smugmug.com.