REACH is a one-stop solution for your nonprofit. With REACH, you can manage all of your nonprofit's web, donor management, child sponsorship and fundraising efforts in one simple-to-use tool.
REACH is built on state-of-the-art web technologies allowing you and your supporters to access your site from any web-enabled device. REACH also uses the most secure methods of processing and storing credit card and password information available.
You are not just a client, you are a partner in changing the world.
Is there a setup fee?
No. There are no setup fees.
Is there a transaction fee?
Depending on your plan there may be a REACH transaction fee of 0% to 2% in addition to your payment gateway for online transactions.
Can REACH help us with setup?
Yes. We offer free phone and email support. If you need more help, we offer retainer services.
Can REACH help with our website?
Yes. Sugar Maple Interactive, the creator of REACH, is a full-service design and marketing firm serving ministries and non-profits. Check out all retainer services offered to REACH clients.
Will our portal site be mobile friendly?
Yes. The base portal design for all REACH sites is responsively designed.
Do I need to enter my credit card details to sign up?
No. You can sign up and use REACH for 60 days without entering your credit card details. At the end of your trial, or when you decide to launch your site, you will need to enter your credit card details.
Can I cancel my account at any time?
Yes. If you ever decide that REACH isn't the best solution for your organization, simply cancel your account from your admin console.
Is REACH PCI Compliant or PCI Certified?
Yes. REACH and it's payment vault provider are certified Level 1 PCI DSS compliant. This means all your data and customer information is ultra secure.
Can I use my own domain name?
Yes. Your REACH portal can use an existing domain name that you own. We also provide a free reachapp.co domain name to all portals on sign up.
Can I customize the look of my portal?
Yes. Your REACH portal can use the standard portal design or you can create your own custom theme to use. Learn more
Can REACH integrate with my website?
Yes. REACH has a WordPress plugin and a full JSON API to display sponsorships, fundraising campaigns etc on your website. Learn more
Is there a limit to how many records I can store?
No. REACH includes unlimited records.
Do I need a web host?
No. All REACH plans include secure, unlimited hosting for your portal.
How long are your contracts?
REACH is month to month.
You can connect with us at sayhello@reachapp.co or (844) 34-REACH if you have any questions.