Frequently Asked Questions (FAQ)

You can purchase a Print + Digital subscription, Digital subscription, or Print subscription to The Atlantic here.

How do I become a member of The Masthead?

You can purchase a membership to The Masthead here.

How do I manage the products I have with The Atlantic?
You can manage any product you have purchased with The Atlantic by creating an account or logging in to an already existing account.

For print or digital subscription concerns you can not solve in your account, please contact Customer Service with the information below.

Email:
TheAtlantic@cdsfulfillment.com

Call:

US and Canada: (800) 234-2411
International: (515) 237-3670

Write:

The Atlantic Customer Care
Po Box 37564
Boone, IA 50037-0564

Where can I read The Atlantic's Terms of Service and Legal Disclaimer?
Our Terms and Conditions are available online.

What is The Atlantic's address and phone number?
The Atlantic
The Watergate
600 New Hampshire Ave, N.W.
Washington, D.C. 20037

(202) 266-6000

How do I submit a letter to the Editor?
The Atlantic welcomes letters from its readers. Please use the form on the Contact Us page to submit mail for our Letters column or mail your letter to the address above. For your letter to be considered, you must include your phone number and postal address.

What is the difference between The Atlantic and CityLab?
The Atlantic
The Atlantic advances bold ideas on the urgent issues of our time. Since its inception in 1857, it has evolved into a multi-media must-read, illuminating fresh thinking on politics, business, technology, entertainment, and culture. It stirs vital national conversations through groundbreaking perspectives and a distinctively unbiased approach.

CityLab
CityLab leads the conversation on building and living in the smart urban centers of today and tomorrow. From transportation and housing, to technology and design, to politics and entertainment, it uncovers the trends shaping our urban future and captures the unmatched creativity and vibrancy of city living.

Does The Atlantic have an app?
Yes. The Atlantic offers an iOS app for iPhone and iPad devices operating with iOS10. The Atlantic also offers an Android edition, which includes a replica of the magazine and is available in the Google Play store. Additionally, our website is mobile optimized and compatible with most smart phones.

What do I do if my question is not answered here?
You can use our Contact Us page to submit a question to the appropriate department of The Atlantic.

Subscriptions, Newsletters, & Accounts

How do I subscribe to The Atlantic?

You can purchase a Print + Digital subscription, Digital subscription, or Print subscription to The Atlantic here.

How do I manage my current subscription?
To manage your subscription online, log in to your account or use the Sign In link located in the website section “More”. Once you are signed in, click to manage your subscription below your name. In your account you will be able to renew, edit, or cancel your subscription to The Atlantic.

If you have not yet created an account, create one here.

If you would prefer to contact Customer Service directly for subscription help:

Email:
TheAtlantic@cdsfulfillment.com

Call:

US and Canada: (800) 234-2411
International: (515) 237-3670

How do I create an account with The Atlantic for my subscription?

Create an account on our Create Account page.
Enter your email address and a new password. You may also create an account using your Facebook or Google+ account. If you are a subscriber, we recommend that you use the email address associated with your subscription.
Link your subscription to your new account using your account number, found in your confirmation email or on your print magazine label after “ATL”.
You will receive an e-mail prompting you to click on the confirmation link to complete your registration.

If you experience difficulties while creating an account, please use our Contact Us page to report the problem.

Why are my login credentials not working?
Please check that you are using the email address and password associated with your Atlantic account. If you need to reset your password, do so here with the “Forgot Password?” link below the password field.
If you are a subscriber and had a username and password with us that has not been used since 2014, these log in credentials will not allow you access. You will need to create a new account following the instructions here, and your new account will automatically link to your subscription information.

How do I cancel my subscription to The Atlantic?
To cancel your subscription, log in to your account or contact Customer Service with one of the options below.

Email:
TheAtlantic@cdsfulfillment.com

Call:

US and Canada: (800) 234-2411
International: (515) 237-3670

How do I purchase a gift subscription to The Atlantic?
You can purchase a gift subscription to The Atlantic here.

How do I sign up for newsletters from The Atlantic?

You can sign up for receive emailed newsletters from The Atlantic on a variety of chosen topics by selecting your favorites here. Users can manage their newsletters and email preferences in their Atlantic account. If you do not have an account with The Atlantic yet, follow the steps to create one here.

How do edit my email address or unsubscribe from newsletters?
To manage your newsletter subscription and email preferences, log in to your Atlantic account. If you do not have an account with The Atlantic yet, follow the steps to create one here.
You may also follow the instructions at the bottom of each newsletter to unsubscribe or update your email preferences.

Website Support

I am having trouble printing your pages. What can I do to ensure acceptable print outs?
Check the print preview for the article that you wish to print. Some browsers may adjust the page by default. If this appears not to be the case, we make the following recommendations:

1. Set your browser's print options to "Shrink to fit page." Our pages are formatted for screen width; sometimes older browsers mistakenly print the last few characters of each line on a new page. Allowing your browser to fit the page to your printer's page width will eliminate this problem.

2. For ease of reading onscreen some longer articles are continued on multiple pages. On articles not equipped with the printer-friendly link, it will be necessary to print each of the article's segments in succession in order to print a complete copy.

Which web browser is recommended for viewing the website?
Our site is designed to be fully supported by recent versions of Chrome, Safari, and Firefox, as well as Internet Explorer 11 and Edge.

The website looks wider than my screen. How can I see the full width?
Most computers are capable of multiple screen resolutions. Higher resolutions fit more information onto the same monitor, the trade-off being that each pixel is just a bit smaller. We recommend setting your display to a resolution of 1024x768 or higher. This is accomplished via your system's control panel, rather than within the browser.

If you are using a Mac: Open the System Preferences application. Under Hardware, select Displays. Select a resolution greater than 1024x768.

If you are using a PC: Open the Control Panel from the Start button. Under Appearance and Personalization, go to Adjust screen resolution. Click the dropdown list next to resolution, and select a resolution higher than 1024x768.

I am having a hard time reading the small text on your website. Can I increase the size of the text?
You can use the menu on your browser to zoom in.
Google Chrome: Click the settings button (located to the right of the address bar). Part way down the list is a Zoom option. Use the plus sign button to increase text size.
Firefox: In the browser’s menu, go to View. Select Zoom. Select Zoom In.
Safari: In the browser’s menu, go to View. Select Zoom In.
Internet Explorer: Click the Tools option (gear icon), go to View, and then select Zoom.

Can I create an account on The Atlantic website?
Yes. Follow these steps to create an account with The Atlantic.

Create an account on our Create Account page.
Enter your email address and a new password. You may also create an account using your Facebook or Google+ account. If you are a subscriber, we recommend that you use the email address associated with your subscription.
If you are a subscriber, link your subscription to your new account using your account number, found in your confirmation email or on your print magazine label after “ATL”.
You will receive an e-mail prompting you to click on the confirmation link to complete your registration.

Why should I create an account on The Atlantic website?

You can create an account with The Atlantic to conveniently manage your subscription and your emailed newsletters. If you are a subscriber to The Atlantic, you will need to create an account to access the iOS app on an iPad or iPhone or the Android edition on an Android device. If you have the Print + Digital or the Digital subscription to The Atlantic, your Digital Library will be found in your account.

I'm not using an ad blocker. Why am I unable to view the website?
If think you have already disabled your ad blocker or whitelisted The Atlantic, please first refresh your browser window.
If this does allow you to view the website, your browser or workplace could have an ad blocker installed automatically. It is also possible you are running a script or code blocker — such as a JavaScript blocker, PageOne, or Ghostery — that will keep our ads from running. In either of these scenarios, select “Whitelist” to consider options for allowing ads and scripts on The Atlantic or purchase Ad-Free Access to view the website while blocking ads and scripts.

Are the ads on The Atlantic website secure?
We require https compliance from our advertisers and work to ensure all ads on our website are secure. We maintain a fully secure https website and actively monitor to ensure we do not show insecure scripts or ads.

Why do I not see your Create Account page when I try to create an account?

Our Create Account page uses scripts from our registration provider Janrain. If you are using a script blocker — like Ghostery — you will need to whitelist Janrain to create an account with The Atlantic. Instructions for how to whitelist Janrain and The Atlantic can be found here.

Do I need to create an account to purchase Ad-Free Access to The Atlantic?

Yes, in order to purchase Ad-Free Access, you need to create an account with The Atlantic. If you have already created an account, you can click on log in and proceed to the purchase page. If you have not, you will be prompted to create an account and then proceed to the purchase page.

I have a technical question about your website that is not answered here. What do I do?
For technical questions about the website that are not answered here, please visit our Contact Us page. Please select "Technical Problem or Broken Link" from the form’s drop down subject list and provide your platform and browser version.

iOS App and Mobile Device Support

How do I access The Atlantic on my mobile device or tablet?

The Atlantic website is mobile optimized and can be viewed on most smartphones or tablets in a web browser.

Subscribers with a Print + Digital subscription or a Digital subscription to The Atlantic can view their Digital Library on mobile devices by using their web browser to login to their account.

iPad or iPhone users can download The Atlantic iOS app and access content on their Apple devices. Users will be prompted to create an account in the iOS app to access content. If you are a subscriber to The Atlantic and wish to access your issues in the iOS app, create an account using the email address associated with your subscription.

Subscribers using Android devices can download The Atlantic Android edition from the Google Play store here. If you are a subscriber to The Atlantic and wish to access your issues in the Android edition, create an account using the email address associated with your subscription.

Readers can also purchase subscriptions and single issues of The Atlantic through various third party e-reader vendors — Magzter, Zinio, Nook, Kindle, and Flipster. Subscriptions and single issues purchased through these third party vendors are independent of a subscription to The Atlantic and are serviced through these vendors.

I have a subscription to The Atlantic. What do I have access to on my mobile device or tablet?
The Atlantic website is always open to all subscribers, is mobile optimized, and can be viewed on most smartphones or tablets in a web browser.

Subscribers with a Print + Digital subscription or a Digital subscription to The Atlantic can view their Digital Library on mobile devices by using their web browser to login to their account.

Subscribers using an iPad or iPhone users can download The Atlantic iOS app and access content on their Apple devices. Users will be prompted to create an account in the iOS app to access content, subscribers can download issues included in their subscription once logged into their account.

Subscribers using a non-iOS device should note The Atlantic iOS app is not available on these devices. The Atlantic offers an Android edition in the Google Play store to subscribers for editions of issues included in their subscription. In order to have access to the Android edition, users must purchase a Print + Digital, Digital, or Print subscription with The Atlantic.

How do I create an account in the iOS app on an iPad or iPhone?
If you are a subscriber to The Atlantic and wish to access your issues in the iOS app, follow the steps below to create an account using the email address associated with your subscription. If you already created an account on The Atlantic website, simply log in using the same email address and password.

Open The Atlantic iOS app on your iPad or iPhone.
Tap “Settings” at the top, right of the screen.
Tap “Sign In/Sign Up”
Log in to your existing account or tap “Create one” in the top, center of the screen.
Enter the email address associated with your subscription and a new password.

If you encounter a problem, please contact us.

If you purchased a subscription through iTunes, you do not need to create an account with The Atlantic. Please contact Apple for Customer Service regarding your iTunes product.

How do I access my magazine issues in the iOS app?
If you purchased a subscription with The Atlantic, access the issues included using the credentials from your Atlantic account (if you have not created one yet, follow these steps to do so). Open the iOS app on your iPad or iPhone and tap “Settings”, and “Sign In/Sign Up” under “My Account”. Enter the email and password associated with your Atlantic account.

If you are logged in to your account in the iOS app, tap “Stories” in the top right corner of the app and tap “All Issues”. As a subscriber, you are entitled to access all issues purchased in your subscription. Users are not entitled to issues outside of their subscription term with The Atlantic or special issues published by The Atlantic.

If you purchased a subscription through iTunes, open the iOS app on your iPad or iPhone and tap “Manage Subscriptions” on the home screen. To load the issues purchased through iTunes, tap “I bought through iTunes/App Store” or “Find my previous iTunes/App Store Purchases” if you have reinstalled the iOS app.

I have a technical problem within the iOS app or a question not answered here. What do I do?
The majority of technical problems in the The Atlantic iOS app are resolved when a user completes a hard close, reopens the iOS app and accepts the prompted updates.

Before reporting problems in your iOS app to The Atlantic please try these steps:

Double tap the home button on your iPad or iPhone, quickly. A scrollable row of app icons will appear in the middle of your screen.
Scroll to find The Atlantic in the app screen icons and swipe the icon up and off the screen.
Reopen The Atlantic iOS app and accept any prompts that appear to update the app.
Allow any updates to install and check to see if this has resolved your technical problem.

If this process has not resolved your technical problem, please visit our Contact Us page and use the subject selection “The Atlantic App”.

Print Magazine & Special Offer Support

Are all recently printed articles in The Atlantic available on the website?
Content or articles recently published in the print magazine can be found with their issue on our Magazine page. Because electronic rights are not guaranteed for all articles printed in The Atlantic, not all content can be found online. We try to put the entire contents of printed magazine online, when possible.

Are all articles ever printed in The Atlantic available on the website?
Issues — September 1995 til the present — are available and complete on our All Issues page. The few articles missing from these issues have online rights held exclusively by the authors and are not available to The Atlantic.
Issues published November 1857 til September 1995 are partially available on the All Issues page, with selected notable articles featured.

Does a subscription to The Atlantic include access to special issues or books?

Special issues or books featured on the website are not included in any subscription to The Atlantic. Readers interested in special issues published by The Atlantic can purchase print editions in the Books page on our website. This section includes ebooks by recommended authors, ebook collections of Atlantic published work and special print issues of The Atlantic — World War I: How The Great War Made The Modern World, JFK: In His Time And Ours, and The Civil War.

How do I subscribe to The Atlantic or manage a current subscription?

You can purchase a Print + Digital subscription, Digital subscription, or Print subscription to The Atlantic here.

If you are a current subscriber and would like to manage your subscription online, log in to your account. In your account you will be able to renew, edit, or cancel your subscription to The Atlantic.

For other subscription concerns, please contact Customer Service with the information below.

Email:
TheAtlantic@cdsfulfillment.com

Call:

US and Canada: (800) 234-2411
International: (515) 237-3670

Write:

The Atlantic Customer Care
Po Box 37564
Boone, IA 50037-0564

Can I purchase single copies of The Atlantic?
You can purchase single copies of The Atlantic that are still available from our third party vendor for $7.50 each.

To do so please call (410) 754-8219 during business hours (9:00 AM — 5:00 PM) EST.

After ordering the copy with the vendor over the phone, please mail funds to the address below:

The Atlantic, Back Issues
1900 Industrial Park Drive
Federalsburg, MD 21632

Does The Atlantic offer an education discount for subscriptions?
Students and educators can purchase subscriptions at a special academic rate here.

Submissions to The Atlantic

How do I submit a piece for possible publication in The Atlantic?

Journalists who wish to pitch reported stories or commentaries to The Atlantic’s website should reach out to editors on the following news desks:

Politics
politics@theatlantic.com

Culture and Entertainment
culture@theatlantic.com

Business
business@theatlantic.com

Science, Technology, Health
science@theatlantic.com

Family
family@theatlantic.com

Education
education@theatlantic.com

Global
global@theatlantic.com

The Atlantic is always interested in great nonfiction, fiction, and poetry. A general familiarity with what we have published in the past is the best guide to what we're looking for. All manuscripts should be submitted as a Word document or PDF. Succinct pitches may be submitted in the body of an e-mail.

To submit fiction, send your manuscript to: fiction@theatlantic.com.

To submit poetry, send your manuscript to: poetry@theatlantic.com.

Where do I send books for review in The Atlantic?
Please query with an email to Ann Hulbert at: ahulbert@theatlantic.com.

Reprints and Permissions

Whom should I contact about syndicating an article from The Atlantic?
Our syndications are handled by Tribune Content Agency. Their telephone number is (800) 346-8798. Email address: ppatino@tribuneinteractive.com.

How do I get permission to reprint an article that appeared in The Atlantic?
Click here if you represent an educational organization, or a corporation, and want permission to make copies of Atlantic articles via the Copyright Clearance Center. Alternatively, you may email info@copyright.com.

Reprint requests (100+) should be made to The YGS Group, (717) 399-1900.

For questions and all other requests, please e-mail permissions@theatlantic.com.

The Masthead — The Atlantic’s Premier Membership

How do I become a member of The Masthead?

You can purchase a membership to The Masthead here.

How can I edit the details of my membership to The Masthead?

To manage your account details, edit your payment frequency, or change your payment information, log in to your account here. For any problem that can not be solved in your online account, please contact Customer Service at themasthead-support@theatlantic.freshdesk.com.

How do I access the content included in my membership to The Masthead?

Your exclusive, members only, content included in a membership to The Masthead can always be found in your account with The Atlantic. Log in here to view each of the products you have with The Atlantic, and access membership content using the button under The Masthead icon.

I’m having trouble logging in to my account, what do I do?

Please check that you are using the email address and password associated with purchase of The Masthead. If you need to reset your password, do so here with the “Forgot Password?” link below the password field. For any log in trouble that can not be solved by resetting your password, please contact our team at techtrouble@theatlantic.com.

Why should I become a member of The Masthead?

There a few reasons to join The Masthead. First, you’ll get exclusive stories, insights, and analysis you can’t find anywhere else—not on the website, not in the magazine—about issues and ideas that matter. Second, you’ll be an integral participant in shaping what we cover and how we cover it: You’ll have direct access to The Masthead’s editors, and you’ll be able to engage in conversion with our top writers, editors, and contributors, as well as fellow members.

Third, and perhaps most consequentially, you’ll be directly underwriting a sustainable future for The Atlantic’s journalism. By becoming a member of The Masthead, you’ll play an indispensable role in not only informing where we take The Atlantic next, but also in ensuring our journalism continues to thrive well into the future.

How do I cancel my membership to The Masthead?

You can cancel your membership to The Masthead, here.

Media Inquiries

I'd like to contact an Atlantic contributor. What's the best way to do so?
To contact an author, please email us at letters@theatlantic.com to his/her attention.

To whom should I direct media inquiries?
Anna Bross
The Atlantic
(202) 266-7714
abross@theatlantic.com

Is The Atlantic affiliated with The Atlantic Press?
No. The Atlantic Press, which was at one time connected to The Atlantic magazine, is now an imprint of Grove/Atlantic.
To contact Grove/Atlantic please use the following.
Grove/Atlantic
841 Broadway
New York, NY 10003
Phone: (212) 614-7850