Contact us

Get help and support, troubleshoot your service or get in touch with us.

What can we help you with today?

Billing & Accounts

  • Manage account & payments
  • Moving Home

Find out more

Support

  • Smart troubleshooting tool for internet, phone and email
  • Setup guides and how to’s

Find out more

Plans and products

  • Mobile devices
  • Home & office

Find out more

Track orders

  • Track my order
  • Pre-Paid activation

Find out more

Outages and maintenance

  • Check for current outages
  • Check for maintenance work

Find out more

Feedback

  • Report scams and security concerns
  • Feedback and complaints

Find out more
Help & Support

Find answers to common questions relating to your products or services.

Find out more
24x7 Chat

Let your fingers do the talking. Chat to a consultant online 24x7.

Chat Now
Multilingual customer service

If you'd like to speak with us in your preferred language, we've got you covered.

Call now
Faults & technical support

Get in touch.

Call or chat now

How easy was it to complete your task on Telstra.com today?

Thanks for your feedback.

Thanks for your feedback.