How do I use the FAQ site?
Your best friend on the FAQ site is the search bar. It's the one above this FAQ.
The best way to search is by using keywords e.g. If you want to know 'How do I get tickets for Strictly Come Dancing?' then you should search for 'Strictly tickets'.
If you don't get the result you're looking for then it's likely that your question isn't one of our Frequently Asked Questions and we don't have the information available.
Another way of finding the information you're looking for is to try looking under the category your enquiry is about.
Those categories are TV, Radio, Online and General and you can see them in the tabs above.
Some of our most popular FAQs are also accessible by clicking on the larger images on the homepage.