Emotional Support

SANE provides emotional support, guidance and information to anyone affected by mental illness, including families, friends and carers. 

Our mental health support services are confidential. We offer non-judgemental and compassionate emotional support. Our team of mental health professionals and trained volunteers create a space where you feel safe to talk about things that are most affecting you. We also make time so we can think together about the options available to you.

Our work has three key elements. Each one is designed to address the most fundamental challenges faced by those affected by mental illness: the lack of support in a crisis; challenges with navigating the mental health system and accessing the right ongoing support; and social isolation. 

Help

We offer one-to-one support for those times you feel you need it most – this could be when you have a problem with your own mental health, or when someone close to you is struggling.

We provide this support through SANEline, the only national out-of-hours specialist helpline for people affected by mental illness.

SANE wants you to feel like you always have someone to turn to, offering non-judgmental, compassionate support when many services are closed.

Caller Care

We recognise that in order to access the right support some people need more space to explore what’s going on for them than the helpline is designed to offer. For those people we have a number of other services to provide more extensive support such as Textcare, Callbacks and replying to your letters and emails.

SANE wants you to feel consistently supported, and able to move forward.

Community

We want you to feel part of a community as we work together to address the complexities of mental ill-health, including stigma, exclusion and isolation, as well as the daily challenges of living with mental illness.

We provide platforms for peer-to-peer support, for the exchange of ideas and guidance. We encourage new members to join our online Support Forum; share blogs on your experiences, thoughts and opinions; offer space for the sharing of art, music and videos; and spark conversations on our social media channels such as Facebook and Twitter.

SANE wants you to feel part of a supportive environment and have a safe space to chat to people who understand your experiences.