Downtown Safety Team

Downtown Safety Team The Downtown Safety Team is a key element in promoting the health and vibrancy of Downtown Olympia. The team plays an ambassadorial role for visitors, helps direct individuals in need of social services to the appropriate resources, and works closely with Olympia Police Department officers and the City-operated Ambassador Program as an integral part of the public safety network. The Safety Team works seven days a week in the evenings, hours varying by time of year, to uphold Downtown as a vibrant and attractive urban destination.

Key Services

  • Maintain a visible presence on the street
  • Serve as hospitality ambassadors, connecting residents, employees, and visitors with Olympia’s downtown community
  • Share social service resources with individuals in need
  • Trespass engagement
  • Communicate suspicious activity and unlawful behavior with the larger public safety network

About the Contractor

Pacific Coast Security (PCS) has served as a trusted contractor partner for decades throughout the region. Downtown Tacoma and PCS currently collaborate with commendable success. Locally, PCS provides service at Olympia City Hall, LOTT Wastewater Treatment, Timberland Library, Intercity Transit’s Downtown Transit Center, and the Community Care Center.

Best Practices

Programs such as downtown ambassadors, guides, or safety teams have supported downtown revitalization efforts nationwide. In a large majority of these instances private property owners have financed these efforts. Relevant examples on the west coast include: Seattle, Tacoma, Portland, Vancouver B.C., Los Angeles and Long Beach.

The Downtown Olympia Alliance recognizes it is both a private and public sector effort to create a safe, welcoming and inclusive environment in Downtown Olympia. Learn more about the Alliance's initiatives to invigorate Downtown Olympia in this Thurston Talk Article.