Appliance Repair
Our Agents are specially trained to repair major appliance brands — no matter where you bought them.1
Geek Squad Disclaimer 1: See Geek Squad Disclaimer Section
Schedule Your Service2 Ways to Get Your Repair
We'll diagnose the problem and give you an estimate of repair costs. We may be able to fix the problem during the visit – or – we may need to order a part to complete the repair.
If you don't have Geek Squad Protection
- The minimum charge for the first visit is $99.99.
- If a part needs to be ordered, this may involve an additional charge
- If your appliance is too costly to fix, you'll get a Best Buy in-store coupon for 10% off the purchase of a new major appliance.2
When scheduling online, you'll need to sign into your My Best Buy® account or create a new account. Call 1-800-433-5778 for more info about repair.
If you already have Geek Squad Protection
- If your repair is covered, there will be no cost to you
- If your appliance is too costly to fix, at no cost to you, we will replace your product or provide you with a gift card equal to the value of a comparable replacement.
Call 1-800-433-5778
90-Day Workmanship Warranty
If you're not satisfied with your Geek Squad® appliance service, we’ll do everything we can to make it right. If you encounter an issue with your service, please call 1-800-433-5778.
All Buying Guides
Get advice on purchasing refrigerators, dishwashers, microwaves, coffee makers and more.
See all buying guides ›Old Appliances Taking Up Space?
We can haul away and recycle your aging refrigerator, dishwasher and much more.
Learn more ›Common appliance problems that we fix
We repair major appliance brands, including Samsung, LG, Whirlpool, Frigidaire, KitchenAid, GE, Dyson, Bosch, Electrolux and many others.
- Won't rinse or drain
- Water leak
- Not spinning
- Shaking or vibrating
- Funny noises
- Smelly
- No power
- Won't heat
- Clothes won't dry
- Stops spinning
- Funny noises
- No power
Washers
Dryers
- Dishes not clean
- Dishes not drying
- Water leak
- Water not draining
- No power
- Not cooling or freezing
- Water leak
- Water dispenser not working
- Not making ice
- Strange noise
- No power
Dishwashers
Refrigerators/Freezers
- Not heating up
- Takes too long to cook
- Self-cleaning not working
- Gas smell
- No flame (gas)
- No power
- No light
- No power
- Buttons not working
- Sparks or fire
Ranges, Cooktops & Ovens
Microwaves
Geek Squad Disclaimer 11. Geek Squad Appliance Repair service not available in all geographical areas.
Geek Squad Disclaimer 22. Offer excludes products covered by and replaced under a Geek Squad Protection Plan.