Order with Free Shipping by Amazon - Amazon Customer Service

Order with Free Shipping by Amazon

Orders shipping to an eligible destination with at least the stated minimum threshold of eligible items, qualify for Free Shipping by Amazon.

Shipping is free if your order includes at least the stated minimum threshold of eligible items. Any item with "FREE Shipping" on the product detail page that is fulfilled and shipped by Amazon is eligible and contributes to your free shipping order minimum.

You get unlimited FREE Two-Day Shipping on eligible items with Amazon Prime, with no minimum spend.

To place an order:

  1. Add at least the stated minimum threshold of eligible items to your Shopping Cart.
  2. Proceed to checkout.
  3. Enter a U.S.-eligible delivery address. Note that some items shipped to Alaska or Hawaii may not be eligible for FREE shipping.
  4. Select FREE Shipping.

With free shipping, your order is delivered five to eight days after all your items are available to ship, including pre-order items.

Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's free shipping eligibility.

If your order doesn't qualify for free shipping:

  • Check eligibility. Some sellers that fulfill and ship their own inventory charge. To learn more about these fees, goto Seller Shipping Rates.
  • A special product, order, or handling fee may still apply even if your order is over the stated minimum threshold of eligible items.
  • Gift cards receive FREE One-Day shipping, but don't apply to the stated minimum threshold of eligible items.

For information about international free shipping to eligible addresses, visit International Free Shipping.

Note: Some sellers that fulfill and ship their own inventory charge shipping fees. These shipping fees apply even if your order is over the minimum threshold of eligible items. Go to Seller Shipping Rates for more information.