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    Trade Assurance
    • About
    • Features
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    A secure online environment for global trade
    Trade Assurance protects buyers’ orders; it minimizes risk by guaranteeing money back in the event of a supplier failing to meet the terms of the order contract - including delivery delays, quality and quantity discrepancies or other processing problems. Trade Assurance applies a credit-rating system that incentivizes suppliers to produce and deliver high-quality goods on time and according to the buyers' specifications.
    Multiple safe payment options
    Secure online payment options include e-Checking, credit card and T/T. Your payment is secured by Alibaba.com's anti-fraud system.

    To get Trade Assurance coverage, you must make payment to the supplier's Citibank account designated by Alibaba.com.
    Get Started
    Payment options & transaction fees
    Protect every online order for free
    That's right! Trade Assurance is free for buyers who carry out transactions online via our platform.
    Payment protection
    Trade Assurance will cover all payments made during the ordering process up to 30 days after you receive the goods.
    Shipping protection
    Your order will be shipped on time according to the details of your contract with the supplier. In the event of a delay, you will be eligible for a refund.
    Product-quality protection
    Your order will be covered in the event that the product(s) do not match the details outlined in your contract with the supplier*.
    *Not applicable on sample order. Learn more
    Protection period
    Your order will be protected up to 30 days after you receive the goods.
    Start protecting your orders today
    We've got you covered. Start ordering from a Trade Assurance supplier today on Alibaba.com and you'll never have to worry again. Start your search now...
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      Trade Assurance Coverage
      Free Order Protection
      $0  / Order
      Step 1.  Order with a Trade Assurance supplier
      Step 2.  Pay to the supplier's Citibank account designated by Alibaba.com
      Step 3.  Receive shipment
      Step 4.  Leave feedback about your order and goods
      Get Free Coverage
      Terms of service
      Neera, New Zealand
      in Home & Garden
      "Totally worry-free for new users.I was truly amazed by this service and felt confident to make another purchase which was substantially more expensive."
      Daniel, Canada
      in Home & Garden
      "Traveling and making money: you can do them both!
      Because of Trade Assurance, there are many things I will never have to worry about."
      Obi, Nigeria
      in Consumer Electronics
      "It has totally transformed my business from zero to great!
      Trade Assurance is a fantastic tool on Alibaba that gives me the confidence to do business with all my suppliers."
      Kelly, United States
      in Mechanical Parts & Fabricat
      "It always has my back if things go wrong! I don't use Trade Assurance all the time, but I certainly sleep better at night when I do."
      Jennifer, United States
      in Toys & Hobbies
      "Every time I get a discount it feels like I've won an MMA fight! I love the professional level of service I receive from Alibaba and feel safe and secure knowing my money is protected by Trade Assurance."
      FAQ
      You can find all Frequently Asked Questions in our
      Help Center
      Terms
      Read the full Trade Assurance terms of service
      Follow
      Q: Does Trade Assurance charge fees?
      No. Trade Assurance order protection is a FREE service for buyers. Standard transaction fees still apply.
      Q: How can I confirm my order is covered by Trade Assurance?
      For Trade Assurance orders, make sure the Trade Assurance icon is displayed on the order page. Check your orders now.
      Q: What is the Trade Assurance covered amount?
      The Trade Assurance covered amount is the amount of your order payment that will be protected. If supplier does not meet the requirements for shipping time or product quality agreed in your contract, you can open a dispute . If you can't reach a solution with the supplier and the supplier is found to be at fault, Alibaba.com will provide you with a refund for your covered amount.
      Q: How do I place a Trade Assurance Order?
      You can either complete the Trade Assurance contract yourself or ask the supplier to draft one for you.
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