Top Telephony Software for 2019

  • 1
    Ooma Office Icon

    Ooma

    Award-winning and low-cost business phone system for businesses of all sizes.

    Starting Price: $19.95 per month per user
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  • 2
    Freshcaller Icon

    Freshworks

    Freshcaller is a cloud-based call center solution. You can set-up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. Freshcaller provides you an option to start at $0 license fee so that you can launch your call center by only paying for your calls. You can purchase a phone number inside Freshcaller, and start making calls immediately. Businesses can choose to record all their phone conversations. Call Monitoring & Barging allows supervisors to listen and speak to customers real-time. Your team will always engage in contextual conversations with your callers. Freshcaller allows you to forward your incoming calls to your mobile while you are on the move. Freshcaller is the ideal call center for startups and small teams.

    Starting Price: $25.00/month
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  • 3
    Bria Icon

    CounterPath

    Bria by CounterPath is a SIP-based VoIP softphone solution that is designed to streamline communications and boost productivity. Suitable for Mac and Windows as well as for mobile devices, Bria offers video and voice calling, instant messaging, presence, enhanced contact management, and an optimized interface. Enterprise features also include active directory integration, auto answer and Do not Disturb functions, company chat rooms, and workgroup capabilities.

    Starting Price: $7.99/one-time
  • 4
    Genesys PureCloud Icon

    Genesys

    Improve the customer experience and enhance employee engagement with PureCloud by Genesys, an all-in-one cloud contact center solution. Simple, feature-packed, and highly scalable, PureCloud connects phone, email, chat and social through one tool. This helps companies keep pace with customer demand on time and in real-time.

    Starting Price: $69.99/month/user
  • 5
    Jive Voice Icon

    Jive Communications

    Give your business a professional boost with Jive Voice. A cloud-based, feature-rich business phone system, Jive helps thousands of organizations across all industries and sizes to streamline their communications and achieve greater success. Jive Hosted VoIP offers a wide array of features designed to replace legacy landline phones, including unlimited voicemail boxes, auto attendants, and local and long-distance phone numbers.

    Starting Price: $19.95/month/user
  • 6
    Phone.com Icon

    Phone.com

    Phone.com offers comprehensive unified communication & collaboration tools to over 30,000 small businesses in the US. For businesses and entrepreneurs who need flexible, affordable, and reliable communication systems that support remote and mobile employees, Phone.com provides a complete cloud portfolio of communication, collaboration, and enhanced business services to seamlessly connect with anyone anywhere on any device. Our lean APIs help streamline workflows by extending UC services into third-party portals, middleware, and CRM platforms, and creates new use-cases with custom integrations. Phone.com is headquartered in Newark, NJ and has offices across the country to best serve your every need.

    Starting Price: $9.99/month
  • 7
    Kixie PowerCall Icon

    Kixie Web

    Start making productive sales calls in minutes with Kixie PowerCall! This reliable, cloud-based interactive voice response (IVR) solution allows users automate their sales processes. Available in the cloud or on-premises deployment, Kixie PowerCall provides users enterprise-grade features that include call recording, one-click dialing, call history, call coaching and reporting, all of which can help improve the call experience and deliver exceptional customer service. The solution also provides agents with a functionality to receive calls remotely on their mobile devices.

    Starting Price: $15.00/month/user
  • 8
    Dixa Icon

    Dixa

    Dixa is a real Time Customer Service platform that is designed to reinvent the traditional call center solution, through their agile and intuitive features. With the ability to incorporate 3rd-party apps and social media engagement, Dixa provides alerts for escalations, automated routing, a robust customer database, and a live chat in-app option that gives insight with the use of its' surveys & feedback interface.

    Starting Price: $12.00/year/user
  • 9
    Ricochet Icon

    Speed To Contact

    Ricochet is an all-in-one dialer, CRM, and marketing automation platform for enterprises call centers, and sales and customer service teams. Ricochet enables teams to call leads and close deals much faster; manage all prospects, calls, and emails; route and track inbound phone calls; and streamline time-consuming marketing and sales tasks all from one platform. The solution is also highly customizable to fit a team's specific needs and budget.

    Starting Price: $100.00/month/user
  • 10
    Dialpad Icon

    Dialpad

    A cloud business phone system dedicated to killing the desktop phone, Dialpad is designed to let modern enterprises connect to everyone and work from anywhere. Dialpad is a pure-cloud communications solution that boasts of a wide range of features, such as voice and video, enterprise messaging, admin functionalities, and integrations with leading platforms including Microsoft Office 365, Google Apps for Work, Salesforce and more.

    Starting Price: $15.00/month/user
  • 11
    Nextiva Office Icon

    Nextiva

    Nextiva Office is a feature-rich cloud-based unified communications service offered by Nextiva. Offering businesses more ways to communicate than ever, Nextiva Office helps to empower today's modern businesses. Whether on the desk or on the road, teams subscribed to Nextiva Office can enjoy seamless mobility, clear communication, and a scalable service.

    Starting Price: $19.95/month/user
  • 12
    FluentStream Icon

    FluentStream Technologies

    If you're looking for a business phone system that does more than just help you make and answer calls, turn to FluentStream. An innovative leader in business communications, FluentStream offers advanced business communication solutions for businesses of all types and sizes. It offers an extensive range of features that help companies elevate their performance, including calling, management, analytics, and mobility tools.

    Starting Price: $18.00/month/user
  • 13
    PhoneCall Icon

    PhoneCall

    PhoneCall is a powerful contact center platform, built in the cloud, designed to scale seamlessly for the needs of telemarketing & lead generation business. The all-in-one software offers an AI-driven Intelligent Dialer, Real-Time Analytics, 3 Years of Recording Storage, Text-To-Speech Technology, Click-to-Talk, and even a 1-Click Compliance feature to ensure your business runs efficiently. With multi-device capabilities, owners and business administrators will never miss a beat when away from the operations, as the entire platform can go mobile on devices operating iOS or Android.

    Starting Price: $0.01
  • 14
    Telzio Icon

    Telzio

    Telzio powers business VoIP phone systems for leading organizations around the world. With the most reliable uptime in the industry, feature-rich solutions and a modern interface that makes configuration instant and effortless, Telzio is the #1 cloud phone system for businesses. Get toll free numbers, call center routing features, real-time call data, call analytics, and more. Telzio's unique usage-based pricing reduces monthly telecom expenditures by an average of 30%. Unlimited users, simultaneous calling, call recording, voicemail transcription, and 24/7 customer service is included.

    Starting Price: $50/mo for unlimited users
  • 15
    MegaPath - Business VoIP Icon

    MegaPath

    Use one provider to stay connected with customers on a secure network with Megapath-Business VoIP, a business VoIP system. Megapath-Business VoIP has features such as unified communications, internet connectivity, security services, managed networking services, and more. Megapath-Business VoIP also features Internent faxing, SIP trunking, softphone, and auto attendant functions. Megapath-Business VoIP is compatible with Windows and Mac operation systems.

    Starting Price: $19.95/month/user
  • 16
    RingCentral Office Icon

    RingCentral

    RingCentral Office is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral Office enables you to work where you want and how you want. Core features of RingCentral Office include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral Office's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.

    Starting Price: $19.99/month/user
  • 17
    AVOXI Core Icon

    AVOXI

    AVOXI Core is a cloud PBX business phone system that enables businesses to effectively communicate with customers and seamlessly connect offices regardless of location. AVOXI Core is packed with business-class call handling and management features that empower organizations to compete and succeed in today's competitive business market. In addition to enterprise-grade phone features, AVOXI Core subscriptions also provide users with access to AVOXI's Customer Support team 24/7.

    Starting Price: $14.99/month/user
  • 18
    Retreaver Icon

    Retreaver

    Retreaver is a cloud-based call center solution that tracks, tags and routes callers to specific agents or departments. We help agencies, marketers and brands analyze their inbound calls, manage caller profiles, dynamically route calls, analyze ROI, track conversions and generate reports. Using real-time tracking on your pages and leveraging powerful CRM databases, you can personalize client experiences, reduce call time and increase customer satisfaction. Retreaver offers the ability to create your own call data properties based off custom tags, these tags become associated with a number or phone call giving you more control over your campaigns and analytics. By optimizing our operating costs we're able to pass those savings unto you. We have no contracts or forced monthly obligations and we offer competitive pricing models for our clients. Contact us for a quote.

    Starting Price: $1.00/month/user
  • 19
    Noda Contact Center Icon

    Noda Interaction Platforms

    Noda Contact Center is an all-in-one IP solution that caters numerous companies in different industries like Jaguar Landrover, Inter RAO, MTS, and more. Noda Contact Center features and all-in-one solution for inbound ACD, Outbound, Quality management, IVR, Reporting, Agent Scripting, and more. Noda Contact Center can handle a heavy flow of phone calls with a guaranteed fault tolerance of 99.99%.

  • 20
    Call Center Software Icon

    CallTools

    Most companies have contact center needs that must be fulfilled, unfortunately running a call center is a full-time job and a business of its own that can cost thousands of dollars to start and maintain. Luckily the folks at CallTools have built an award-winning all-in-one software, which brings together a collection of features designed to give management and end-user the abilities needed to perform efficiently and effectively. With the ability to go mobile and integrate with popular 3rd-party applications, CallTools can get 5x more calls out using their predictive dialing option, or allow sales reps to prepare their calls with the use of the preview mode. It's also cloud-based, hosted to offer speed and reliability, as well as affordable setup and maintenance costs.

  • 21
    Vonage Business  Icon

    Vonage

    Vonage Business is a leading cloud communications platform for businesses of all sizes and industries. Vonage Business covers all the communication needs of organizations looking to succeed, offering more than 40 business-critical features, mobility, conferencing, and integration with top cloud applications. Trusted by more than 500,000 business users, Vonage is available in a number of plans and packages that fit various business requirements.

    Starting Price: $19.99/month/user
  • 22
    Zadarma Icon

    Zadarma

    Business Phone system without heavy hardware and wiring. Zadarma offers VoIP, Cloud PBX, website widgets, integration with top CRM systems and much more. Establish your local or international presence with virtual phone numbers from 90 countries around the world starting from just $2 a month.

    Starting Price: $2/month
  • 23
    4PSA VoipNow Icon

    Rack-Soft

    Starting Price: $145.00/month/user
  • 24
    OnSIP Icon

    Junction Networks

    Starting Price: $18.95
  • 25
    2600Hz Icon

    2600hz

    Starting Price: $3.50/month
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