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Help & FAQs

How long does it take to activate/get connected to the NBN?

Depending on how NBN is delivered to your property and your property's NBN readiness this will vary from just 48 hours to around 3 weeks.

If you have NBN equipment already installed in your property we should be able to activate this within 48-72 hours of your successful application.

If you are yet to have equipment installed or your property is to be serviced by FTTN/B technology then the likely time frame for an NBN activation appointment is 1 - 3 weeks. We'll be able to give you a better idea after you order. This is purely dependent on the availability of NBN Co's technicians to complete your activation and we always request earliest available appointment (unless you request otherwise).

If you have any further questions about getting connected don't hesitate to call us on 1800 211 112 or start a live chat and we can check your address for you.

If you're ready to get connected to the NBN you can sign up online and we'll get the process started straight away!

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Tangerine Telecom is rated 4.3 out of 5 by 327 customers.

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