How do I return an item?

Sometimes things happen and we hope to make your experience positive. Should we cause a problem with your order, we will make it right. We will do everything we can, including bending over backwards and begging for forgiveness for problems caused by us. We are all human and make mistakes.

If you made a mistake and provided an incomplete or incorrect address during your order process, please call us right away at 1-917-628-8393. We can always fix labels before 3pm the day of shipment. Once they leave our facility, it is harder to fix problems. Should a mistake like this occur, we will gladly split the cost of a replacement item with you, but cannot refund the original shipping costs and you must pay for the new shipping charges.

Everyone's tastes are different, and while it is rare, sometimes the cake just wasn't what you were expecting. We do apologize, but cannot replace cakes or issue refunds due to cakes received which are not liked due to taste or appearance. Due to FDA regulations with regards to food items, we cannot accept returns or exchanges of cakes once they have left our facility.

Taste This Cheesecake
50 East 168th Street
Bronx, NY 10452