In your use of federal student aid funds (grants, work-study, or loans) or services, what’s working for you—and what isn’t?

Want to file a complaint, report suspicious activity, or provide positive feedback?
Don't like a response you received from Federal Student Aid about a complaint?

Want to file a complaint, report suspicious activity, or provide positive feedback?

Visit the FSA Feedback System to do the following:

• File a complaint (if you have an issue, problem, or experience that is not working for you)
• Report suspicious activity (if something doesn’t feel right)
• Provide positive feedback (if you want to give us a compliment)

Don't like a response you received from Federal Student Aid about a complaint?

If you submitted a complaint and Federal Student Aid gave you a response that you don't agree with, or that you think is incorrect, contact the Federal Student Aid Ombudsman Group. The Ombudsman Group is a neutral, informal, and confidential resource to help resolve disputes about your federal student aid.