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Returns Center
  • Start a return
    Return, replace or exchange items
    return-items
  • Return a gift
    Return or replace gifts
    return-gift
  • View return status
    Print return labels and check the status of your recent returns
    return-items
Returns are easy
Did you know…
Can't return an item? Sell or Trade-In the item
Sell your item for cash to other Amazon customers (no listing fees for individual seller, set your own price, pay only when your item sells)
sell-your-stuff
Trade-in your item for an Amazon.com Gift Card (get an offer immediately, ship your item for free, get an Amazon.com Gift Card).
 trade-your-stuff

Now you can leave packaging feedback.
Help us improve Amazon and product packaging by leaving feedback for items that you’ve ordered from Amazon.com

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For detailed information on return policy see Returns & Refunds
Frequently Asked Questions

What can I return?
You may return most new, unopened items sold and fulfilled by Amazon within 30 days of delivery for a full refund. During the holidays, items shipped by Amazon between November 1st and December 31st can be returned until January 31st.
Learn more about Return Policy

When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
Learn more about Return Estimates

Does Amazon offer replacements and exchanges?
Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color or for an item in your Cart.
Learn more about Replacement Policy