Amazon Second Chance

Receive an Amazon Gift Card in exchange for thousands of eligible items including Amazon devices, video games, textbooks, and more. It's easy and convenient with an immediate offer and free shipping.

Recycle your electronic items including Amazon devices and accessories. Locate your nearest UPS location and drop off your electronics by following the instructions provided.

Return or exchange most new, unopened items sold and fulfilled by Amazon within 30 days of delivery for a full refund.

Talk to an expert for assistance with product set up, troubleshooting issues, or repairing your product. We also provide quick-start guides, user manuals, tutorials, and other tools to help you get the most out of your purchase.

A flexible and affordable way to get items like textbooks and musical instruments for as long as you need them. Items are professionally inspected and prepared by qualified vendors. All rental fees go toward the purchase price of your item so you’ll never be charged more than the list price.

Great deals on millions of quality used products including furniture, toys, instruments, kitchen appliances, clothes, and more. All items are inspected and graded using Amazon's rigorous 20-point inspection process and sold at a discount. Purchases are Prime-eligible, backed by our 30-day return policy and award-winning customer service.

Shop refurbished, pre-owned and open-box products such as computers, laptops, smartphones, tablets, cameras, audio devices, home appliances and more. All products are professionally inspected and tested to work and look like new, and are backed by a minimum 90-day warranty, so you can shop with peace of mind and save on brands you love.

Shop certified refurbished Amazon devices like Echo, Fire Tablets and TV, Kindle E-readers, and more. Certified refurbished devices are eligible for the same limited warranty as brand new devices, or a 30% discount with a 30-day money back guarantee on pre-owned devices.

Find information about our sustainability programs, including renewable energy, sustainable packaging, and operational efficiency improvements across our operations. Learn about our progress by searching for keywords or browsing through sustainability topics.

Read more about Amazon's use of The How2Recycle labeling system. How2Recycle is used by Amazon to provide you with standardized recycling instructions.

Amazon has committed $10 million to the Closed Loop Fund to increase the recycling of products and packaging. You can read more about the Closed Loop Fund and their investments in recycling infrastructure and sustainable manufacturing technologies.

Amazon has committed funding to support The Recycling Partnership in their effort to improve recycling across the United States. The Recycling Partnership supports communities and local governments with education, infrastructure and measurement related to curbside recycling.