Cancel Items or Orders

You can cancel items or orders that haven't entered the shipping process yet by visiting the Order section in Your Account.

To cancel an item or an entire order:

1. Go to Your Orders.
   • AmazonFresh and Digital orders appear separate. See the AmazonFresh Orders or Digital Orders tab
2. Click Cancel Items.
   • For AmazonFresh orders, click View or Edit Order and delete items individually from your order. Once deleted, items are removed from your order.
3. Select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.
4. Click Cancel checked items when finished.

After submitting the cancellation, we'll send you a confirmation message to the e-mail address on your account.