FAQ
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CONTACT CUSTOMER SERVICE
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Submit a question to our support team. Please allow up to 72 hours to receive a response.
Need a refund or exchange?
If you're a Fandango VIP member, go to your
Purchase History
and click the "Can't Make The Show" link next to your order.
If you don't have a VIP account,
create one
using the same email address that you used to purchase your tickets.
You can also
chat with customer support
. For details read
Fandango’s Movie Ticket Policy
.
Other Contact Option
To contact our support team directly, please call 866-857-5191.
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For refunds and exchanges, go to your
Purchase History
and click the "Can't Make The Show" link
next to your order. You can also
chat with customer support
.
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