At Kamblaz we have 3
shipping methods for you to choose from. Well known and trusted couriers are
always used to ensure the package arrives at your door on time and in perfect
condition. The shipping methods differ in cost and duration:
This is the most commonly chosen method. The couriers we use for this shipping
method are; UPS, FedEX and DHL.
This is the quickest method but also the most expensive. The couriers we use
for this shipping method are; DHL,FedEX and UPS.
Super Saver shipping:
This is the most cost effective but also the slowest method. The couriers we
use for this shipping method are; BPost.
1. Return application
must be submitted within 14 days from the date of receipt of the package. If
application exceeds 14 days we will not be able to accept your request.
2. After receiving
your Return & Exchange application, our customer service will contact you.
Please check and reply e-mail timely. If there is no reply within 7 days,
Return & Exchange application will be closed automatically and unable
to continue return process.
3. Products with
custom made, damaged are unavailable for return. Products with sealed packaging
will not be returned once opened.
4. Please make sure
return of goods must be unused, unwashed, unmodified, with tags and packaging.
Accessories must be returned together.
5. Return address is not
the company address on Kamblaz website. Our customer service will provide you a
return address after return authorized.
6. After receiving the
return address, please return the parcel within 7 days and inform us of the
return logistics number. Otherwise, the Return & Exchange application
will be automatically closed and unable to continue return process.
7. Return and reship
cost is on buyer, freight collect is not acceptable.
1. Since it is a
manual measurement, the physical size may be slightly different from the size
chart Apparel Products: ±4cm for the bust ,waist and hip size, ±2 cm for the
item length and the sleeves length and so on.
2. Due to the shooting
light and the screen setting, physical color may be slightly different from
3. Please notice some
products may have odor, fading, spinning and wrinkle due to the feature of
material, its not a quality problem.
4. There may be a
little stain in the production process of the product, which does not affect
the use of the product.
5. It is possible that
some clothing buttonholes do not open. Please cut it with scissors after it is
received. Please do not cut the buttonhole beyond the border.
6. Accessories, colors, patterns, product
details and so on may be slightly different from the pictures online due to
different production batches.