Periscope HelpVerified account

@PeriscopeHelp

Official support from . Check out or contact our support team here:

San Francisco, CA
help.pscp.tv/customer/porta…
Joined March 2015
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  1. Pinned Tweet
    Apr 4

    DM us for support! ✉️ Or contact our support team here: . Please make sure to send us your Periscope username when you reach out.

    31 replies 4 retweets 21 likes
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  2. Retweeted
    May 29

    Want to go live with your audience? Viewers can now join your live broadcast as a guest on Twitter and Periscope. Learn how to bring your conversations to life:

    0:30
    Go live with guests! It’s more fun than talking to yourself. We promise.
    14 replies 10 retweets 32 likes
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  3. May 20

    We’re investigating an issue on Android that’s preventing some viewers from hearing guest audio. Thanks for your patience as we work to fix this!

    12 replies 2 retweets 18 likes
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  4. May 13

    There was a service outage between 5:00 AM and 6:30 AM PDT today. We apologize for those who were unable to use Periscope during that time.

    2 replies 1 retweet 10 likes
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  5. Mar 28

    We're aware that guest audio is not playing correctly in some broadcasts, and our team is working to fix this issue right now. If you're experiencing this issue, thanks for your patience as we get this resolved!

    12 replies 14 retweets 38 likes
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  6. Retweeted
    Mar 20

    We’re updating the Periscope beta program for iOS users! Want to try out new features before they’re made public? Click here to sign up.

    15 replies 39 retweets 89 likes
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  7. Retweeted
    Mar 4

    Going live together? Now, you can share broadcasts with guests to Twitter! Available for iOS and Android.

    28 replies 51 retweets 160 likes
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  8. Mar 1

    In the release notes for the latest iOS update, we said that anyone can share broadcasts with guests to Twitter. We’re working on this, but it's not ready quite yet. Apologies for any confusion. We look forward to rolling this out soon on iOS and Android!

    8 replies 10 retweets 26 likes
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  9. Feb 22

    We're aware that iOS audio docking has not been working, and our team is working on a fix. Thanks for your patience!

    11 replies 6 retweets 26 likes
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  10. Feb 15

    Anyone with the latest app versions on iOS and Android should now be able to go live together! Want to learn how this feature works? Check out our Help Center.

    15 replies 18 retweets 34 likes
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  11. Feb 12

    A friendly reminder: You will not be able to share links to broadcasts with guests outside of the Periscope app. We know how important sharing is, and we're working on adding the ability to do this soon. In the meantime, thanks for your patience! 😁

    7 replies 6 retweets 12 likes
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  12. Feb 5

    A quick update: We've made a lot of progress on addressing the stalling issues! If you're still experiencing these issues, we want to apologize for the inconvenience and let you know that we're still working hard to resolve them! 🛠👍

    6 replies 5 retweets 16 likes
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  13. Feb 4

    We're aware that viewers are experiencing video and audio stalling in broadcasts where broadcasters are accepting guests, and we're looking into this. Thanks for your patience!

    4 replies 13 retweets 36 likes
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  14. Feb 4

    We ❤️ Twitter, but if you need detailed support, please contact our support team here: and make sure to include your username.

    16 replies 12 retweets 31 likes
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  15. Retweeted
    Feb 4

    Broadcasts are better together. Invite guests to join you live!

    96 replies 203 retweets 564 likes
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  16. Jan 11

    UPDATE: The technical issues were resolved by 2:35 PM PST, and we should be back up and running normally. If you're continuing to experience issues, please reach out to us here. Thanks for your patience! 🙂

    3 replies 3 retweets 14 likes
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  17. Jan 11

    We started experiencing technical issues today at 11:16 AM PST that are preventing Periscope users from watching broadcasts and impacting Periscope's functionality across all platforms. We're working to fix these issues, and we'll share updates here. Sorry for the issues! 😞

    11 replies 15 retweets 38 likes
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  18. 6 Dec 2018

    Thank you for alerting us to the recent viewership issues and harassment that some broadcasters have been experiencing. We take your reports very seriously and are thoroughly investigating them. Please share any specific issues with our team by emailing help@pscp.tv.

    23 replies 22 retweets 70 likes
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  19. 6 Nov 2018

    This issue has been resolved, and we apologize for the inconvenience! 👍

    7 replies 2 retweets 14 likes
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  20. 6 Nov 2018

    We experienced an issue today from 9:42 - 10:14 AM PST that prevented Periscope users from creating broadcasts and connecting Facebook and Google accounts to their Periscope accounts. Some users likely experienced login issues during this time as well.

    1 reply 3 retweets 12 likes
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