Frequently Asked Questions
Are there any maintenance fees for the funds I reload to my Amazon Gift Card Balance?
No. Amazon.com does not charge any fees for your balance. Learn more from Amazon Gift Card Terms and Conditions.
Does the balance I reload expire?
No. There is no expiration date for the balance you reload. Learn more from Amazon Gift Card Terms and Conditions.
What can I use my balance to shop for?
You can use your balance toward eligible items on Amazon.com, including physical products, digital content, and offers from third-party merchants. Plus, your balance can be used on Amazon.com’s affiliated websites. Learn more from Amazon Gift Card Terms and Conditions.
When will the auto-reloads happen after set-up?
You need to input a triggering amount when you set up the auto-reload. The auto-reloads will happen whenever your balance drops below the triggering amount.
Can I change my auto-reload setting?
Yes, go to Your Account -> View Gift Card Balance on your desktop computer to change the amount of the auto-reload, the amount to trigger the auto-reload, or turn off auto-reload.
Can I refund the balance that I reload to my account?
No, the balance you reload is not refundable or redeemable for cash, except as required by law. However, you can use it to buy physical and digital items on Amazon.com.