One of the challenges I continually face when I perform my support role is to locate historical support cases that is relevant to the support case at hand...
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A customer reported an issue with Orpheus , made by the now defunct “TurboPower”, and while investigating his issue, I've updated the references...
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One of the biggest mistake I've made recently when dealing with a customer is to assume that their installation didn't change. On 3 Aug, customer sent...
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