Debt Negotiation Services

Debt Relief Services

2500 Quantum Lakes Dr STE 201

Boynton Beach, FL 33426-8308

09:00 AM - 05:00 AM

Accreditation
BBB accredited business

Accredited Since: 9/28/2018

Years in Business: 8

BBB Rating
A+

Customer Reviews are not used in the calculation of BBB Rating

Customer Reviews

Average of 14 Customer Reviews

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Business Details

Location of This Business
2500 Quantum Lakes Dr STE 201, Boynton Beach, FL 33426-8308

BBB File Opened:11/19/1999
Years in Business:8
Business Started:4/21/2011
Business Incorporated:4/21/2011 in FL
Accredited Since:9/28/2018
Type of Entity:Corporation
Alternate Business Name
  • Touchstone Partners, Inc.
Business Management
  • Mr. Jonathan S. Sriberg, President/Director
  • Mr. Richard Savrann, Secretary
  • Mr. Akshat Sethi, Vice President/Director
Additional Contact Information

Fax Numbers

  • (561) 964-3520

Phone Numbers

Email Addresses

Customer Complaints

6 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Advertising/Sales Issues
Status: Answered
anonymous user
Complaint Details Unavailable
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Customer Reviews

14 Customer Reviews

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How BBB Processes Complaints and Reviews

Most Recent Customer Review
anonymous user

shirley d.

06/11/2019

I give this business 0 stars. I did everything I was asked to do, with absolutely no results except a ruined credit rating. My representative, ***** ****, neglected to tell me some vital key information, and as a result of his carelessness, I am so much worse off and I was almost evicted from my home. I am trying to dig out of this mess, but it will take years since I am on a fixed income as a senior citizen. I have lost almost everything and had to sell my cemetery plot to pay the electric bill. I had to sell what little I had of value just to buy groceries. I with drew from the program, and they now refuse to refund my money as stated in my contract. I was, and still am being harrassed by creditors on an hourly basis. Mr. **** spent 2 hours on the phone telling me how good he was and even detailed how much money he made that day. I should have recognized his tactics of wearing a customer down, but I did not. BEWARE of this business and do not trust them. I will be paying for this mistake, probably for many years to come. I have been shuffled from one person to another recently...all promising me results, but none materalize. SHAME on you DNS!!!!
anonymous user
Debt Negotiation Services Response

06/14/2019

While we sympathize with our former client's situation, DNS complied with all contractual requirements during the very short time they were enrolled with our company including a return of all funds deposited. The client enrolled January 15, skipped her opening deposit on January 25, and made a single successful deposit of $474.33 on February 25th before calling to cancel her account. A review of the sales call showed our representative made no boasts and was very clear on the process of debt settlement including impact on credit rating, calls from creditors, and the amount of time required before settlements begin taking place. The contract signed by our former client not only lists these risks but requires separate signatures acknowledging the client read and understood them. We advised our former client that the refund check was cut and mailed by the bank before this review was submitted and our records indicate it was received. We remained in contact with the client while the bank verified the deposit and issued the refund check. We wish our former client all the best in her future endeavors.

Business Details

Location of This Business
2500 Quantum Lakes Dr STE 201, Boynton Beach, FL 33426-8308

BBB File Opened:11/19/1999
Years in Business:8
Business Started:4/21/2011
Business Incorporated:4/21/2011 in FL
Accredited Since:9/28/2018
Type of Entity:Corporation
Alternate Business Name
  • Touchstone Partners, Inc.
Business Management
  • Mr. Jonathan S. Sriberg, President/Director
  • Mr. Richard Savrann, Secretary
  • Mr. Akshat Sethi, Vice President/Director
Additional Contact Information

Fax Numbers

  • (561) 964-3520

Phone Numbers

Email Addresses

Local BBB

BBB Serving Southeast Florida & the Caribbean

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.