AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of either plan is not required to purchase iPhone. See AppleCare+ Terms and Conditions or AppleCare+ with Theft and Loss Insurance Documents. By going to Apple.com or Assurant you are leaving BestBuy.com and entering a site hosted and operated by Apple or Assurant. Please review their Privacy Policy. Different terms and conditions may apply.
The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc.
AppleCare+ with Theft and Loss is underwritten by American Security Insurance Company (NAIC 42978; Principal Address: 260 Interstate North Circle SE, Atlanta, GA 30339, 1-305-253-2244; Jurisdiction: Washington, D.C. and all states in the United States except New Hampshire; Domicile: Delaware). In New Hampshire, the underwriter is Standard Guaranty Insurance Company. In Montana, the underwriter is American Bankers Insurance Company of Florida. These companies operate under the trade name Assurant.
1. Service coverage is available only for the iPhone and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. Coverage begins on your AppleCare+ purchase date. If your AppleCare+ coverage is renewed beyond 24 months, any unused incidents will expire and you will get two more incidents to use within the next 24 months of continued coverage.
2. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
3. Express Replacement Service is not available under the screen replacement service fee or deductible.
4. Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device.
To ensure that you can sign in and access Find My iPhone, it's important to remember your Apple ID and password and keep your account information up to date. If you use two-factor authentication for Apple ID, it's recommended that you add an additional trusted phone number to your account so that you can receive the six-digit verification code required to sign in, even if your iPhone is missing.
After initiating your theft or loss claim with Apple, you will be asked to finalize your claim on Assurant's website. By going to Assurant, you are leaving BestBuy.com and entering a site hosted and operated by Apple or Assurant. Please review their Privacy Policy. Different terms and conditions may apply.
Service coverage may be subject to certain restrictions.