Business Process Communications with the Microsoft Unified Communications Managed API

Everyone is used to using IM as a personal communication tool, but what about using IM in your appliations to remove human latency from business processes or to provide users convenient/secure access to information? In this session, learn how to remove human latency from workflows using broadcast IM alerts as well as how to develop Automated IM Agents that allow users to access information anywhere, at any time, using Microsoft Office Communicator 2007. We discuss the capabilities of the Unified Communication Managed API as a tool to deliver this solutions and develop each solution from start to finish.