Businesses: Report a Potentially Unsafe Product
Office of Compliance - Section 15(b) Internet Report
You are required to report potentially hazardous products that you manufacture,
distribute, import or sell under
Section 15.
You must:
- Report products that do not comply with a safety rule issued under the Consumer Product Safety Act or any other Act administered by CPSC.
- File a report within 24 hours of getting information that reasonably lets you know that a product does not comply with safety rules.
- Report products that contain a defect that could create a substantial risk of injury to the public or that presents an unreasonable risk of serious injury or death.
You can also report a potentially unsafe product to CPSC’s Office of Compliance by sending an email to Sect15@cpsc.gov.
If you have problems you can contact the Office of Compliance at (301) 504-7677 or (301) 504-7594.
To learn more about business reporting requirements, please see: