Tracking the services that matter to you
Downdetector® offers real-time status and outage information for all kinds of services that users consider vital to their everyday lives and work.
How Downdetector works
Downdetector collects status reports from a series of sources, including Twitter and reports submitted on our websites and mobile apps. Our system validates and analyzes these reports in real-time, allowing us to automatically detect outages and service disruptions in their very early stages.
A single person reporting a problem doesn’t constitute a large-scale outage. To make sure that outages are correctly represented, we calculate a baseline of typical problem reports for each company that we monitor. By verifying that issues are affecting a large group of individuals, Downdetector only reports an outage when the number of reports is significantly higher than the baseline.
How Downdetector helps online service providers
By leveraging over 22 million monthly reports from individual users, real-time analysis and verification of outage reports, Downdetector Enterprise™ helps service providers reduce downtime and increase customer satisfaction. Downdetector Enterprise provides operational monitoring, automated alerting, visibility into third-party services and real-time incident analysis — allowing your team to reduce troubleshooting costs, minimize downtime and rapidly resolve customer service issues.
Our story
Downdetector is independently owned and operated by Ookla®, LLC. Downdetector grew from the idea that users are the first to experience outages. But when they contact their service providers for additional information, they may not receive up-to-date information. We set up our service in April 2012 to provide the fastest and best possible way of outage detection and have been expanding ever since.
Detect outages fast
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