Customer-obsessed science

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Fulfillment Center OAK4 in Tracy, CA

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Amazon engages with the science community in a number of ways.
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Meet the people driving the innovation essential to being the world’s most customer-centric company.
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IN, KA, Bangalore
Alexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers’ experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team creates policies and builds services and tools through Machine Learning techniques to detect and mitigate sensitive content across Alexa. We are looking for an experienced Applied Science Manager to build industry-leading technologies in attribute extraction and sensitive content detection across all languages and countries. An Applied Scientist II will be working with a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in NLP related tasks. You will work in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with and mentor other junior scientists to raise the bar of scientific research in Amazon. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies. We are looking for a candidate with strong technical experiences a passion for building scientific driven solutions in a fast-paced environment. You should have good understanding of NLP models (e.g. LSTM, transformer based models) and where to apply them in different business cases. You leverage your exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to creating reliable, scalable, and high-performance products. In addition to technical depth, you must possess exceptional communication skills and understand how to influence key stakeholders. Key job responsibilities You'll contribute to the science solution design, run experiments, research new algorithms, and find new ways of optimizing customer experience. Besides theoretical analysis and innovation, you will work closely with talented engineers and ML scientists to put your algorithms and models into practice. Your work will directly impact the trust customers place in Alexa, globally. You contribute directly to our growth by hiring smart and motivated Scientists to establish teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver what our customers need. A day in the life You will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You will mentor other scientists, review and guide their work, help develop roadmaps for the team. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership. About the hiring group About the team
US, WA, Seattle
The People eXperience and Technology Central Science Team (PXTCS) uses economics, behavioral science, statistics, and machine learning to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, wellbeing, and the value of work to Amazonians. We are an interdisciplinary team that combines the talents of science and engineering to develop and deliver solutions that measurably achieve this goal. We are looking for economists who are able to apply economic methods to address business problems. The ideal candidate will work with engineers and computer scientists to estimate models and algorithms on large scale data, design pilots and measure their impact, and transform successful prototypes into improved policies and programs at scale. We are looking for creative thinkers who can combine a strong technical economic toolbox with a desire to learn from other disciplines, and who know how to execute and deliver on big ideas as part of an interdisciplinary technical team. Ideal candidates will work in a team setting with individuals from diverse disciplines and backgrounds. They will work with teammates to develop scientific models and conduct the data analysis, modeling, and experimentation that is necessary for estimating and validating models. They will work closely with engineering teams to develop scalable data resources to support rapid insights, and take successful models and findings into production as new products and services. They will be customer-centric and will communicate scientific approaches and findings to business leaders, listening to and incorporate their feedback, and delivering successful scientific solutions. Key job responsibilities Use causal inference methods to evaluate the impact of policies on employee outcomes. Examine how external labor market and economic conditions impact Amazon's ability to hire and retain talent. Use scientifically rigorous methods to develop and recommend career paths for employees. A day in the life Work with teammates to apply economic methods to business problems. This might include identifying the appropriate research questions, writing code to implement a DID analysis or estimate a structural model, or writing and presenting a document with findings to business leaders. Our economists also collaborate with partner teams throughout the process, from understanding their challenges, to developing a research agenda that will address those challenges, to help them implement solutions. About the team We are a multidisciplinary team that combines the talents of science and engineering to develop innovative solutions to make Amazon Earth's Best Employer.
US, WA, Bellevue
Economists at Amazon Delivery Experience (DEX) work directly with senior management to drive innovation in Amazon's retail supply chain and help solve key business problems in operations. You'll apply frontier economic techniques to product design, pricing, forecasting, program evaluation, and more. You'll build econometric models using our world class data systems and apply economic theory to solve business problems in a fast-moving environment. Economists at Amazon develop novel methods to process large data sets, solve quantitative problems, and contribute to the design of automated systems across the company. We're looking for a Senior Economist with a background in causal analysis to lead studies related to innovative delivery programs. Potential projects include understanding how customers value programs that enable products and packages delivered together, scheduled delivery, and sustainability as it applies to delivery services. To be successful in this role, you'll need to communicate effectively, work closely with stakeholders across DEX and our partner teams, and translate data-driven findings into actionable insights. You'll thrive if you enjoy tackling ambiguous challenges using the economics toolkit and identifying and solving problems at scale. We have a supportive, fast-paced team culture, and we prioritize learning, growth, and helping each other to continuously raise the bar. This position has a flexible location in New York (NY), Bellevue (WA), Vancouver (CAN), or Austin (TX). Key job responsibilities Lead data-driven econometric studies to create future business opportunities Consult with stakeholders in Delivery Experience and other teams to help solve existing business challenges Independently identify and pursue new opportunities to leverage economic insights Advise senior leaders and collaborate with other scientists to drive innovation Support innovative delivery program growth worldwide Write business and technical documents communicating business context, methods, and results to business leadership and other scientists Serve as a technical lead and mentor for junior scientists, ensuring a high science bar Serve as a technical reviewer for our team and related teams, including document and code reviews
JP, Tokyo
At Amazon, we're working to be the Earth’s most customer-centric company. The goal of JP Last Mile Technology Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class delivery experience through the introduction of pioneering new products and services in the last mile delivery space. JP Last Mile Technology Team is seeking a Senior Data Scientist to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems, helping last mile space, based in Tokyo, Japan. As Senior Data Scientist you will work closely with other research scientists, machine learning experts, and economists worldwide, to design and run experiments, research new algorithms, and find new ways to improve last mile analytics to optimize the Customer experience. You will partner with technology and product leaders to solve business and technology problems using scientific approaches to build new services that surprise and delight our customers. Science at Amazon is a highly experimental activity, although theoretical analysis and innovation are also welcome. Our scientists work closely with software engineers to put algorithms into practice. They also work on cross-disciplinary efforts with other scientists within Amazon worldwide. *Related information [Department] https://www.amazon.co.jp/b?node=5637343051 [Data Analyst/Engineer] https://www.amazon.co.jp/b?node=5609906051 [Location] https://www.amazon.co.jp/b?node=5589794051 *Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp Key job responsibilities The key strategic objectives for this role include: Understanding drivers, impacts, and key influences on last mile delivery dynamics. Drive actions at scale to provide low prices and increased selection for customers using scientifically-based methods and decision making. Helping to build production systems that take inputs from multiple models and make decisions in real time. Automating feedback loops for algorithms in production. Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations. Utilizing Amazon systems and tools to effectively work with terabytes of data. About the team Last Mile Execution Analytics (LMEA) team of JP works as an integral part of Amazon Logistics to ensure that its business intelligence, analytics, tools and planning needs are met. By providing information, insight, and decision support, we strive to enable success of all parts of Amazon Logistics. Our customer set includes senior management, station operations, external vendors, long-term planning, Ops technology (Voice of the Delivery Station, Voice of the Customer), network planning, and pretty much every BI and Ops teams in Amazon Logistics.
US, WA, Seattle
The Automated Profitability Management (APM) team improves the long term success of Amazon Retail by driving lower costs, and unlocking new product selection. Our teams build software and machine learning models to optimize contract negotiations between Amazon and tens of thousands of vendors offering millions of products. We focus on product costs but also cover supply chain (Who pays the initial shipping costs?), marketing (Should a vendor fund advertising?), reverse-logistics (Who pays for damaged products? What about unsold inventory?) and more. Our mission is to provide to our customers the world’s largest product assortment at competitive prices, through long term partnership with our vendors. We are looking for an Applied Science Senior Manager to lead the development of the science models that support the negotiation of purchase terms between Amazon and its vendors worldwide. You will manage teams of multi-disciplinary scientists and software engineers to design, build, and launch machine learning solutions to improve the efficiency of human negotiators and grow the share of fully automated negotiations. You will help the team create new negotiation workflows to reach agreements quicker, running experiments when necessary. To do so, you will work closely with product managers, retail category leaders, and other software engineering teams. Key job responsibilities · Set the vision for application of science modeling to business-to-business negotiations. · Manage and develop teams of scientists and software engineers. · Raise the technical bar across science and engineering work. · Lead the design, prototype, and deployment of machine learning models to optimize contract negotiations with Amazon vendors. · Manage a roadmap that balances short-term business impacts with long-term research projects. · Collaborate with product managers, category leaders, and software developers to incorporate models into production processes and influence business outcomes.
DE, BE, Berlin
Amazon is looking for talented Postdoctoral Scientists to join our Vulcan team for a one-year, full-time research position. The Vulcan team focuses on solving computer vision and manipulation challenges in Amazon warehouses. Specifically, the team evaluates the feasibility of automating the operations with fabric pod storage. The technical challenges include 3D scene understand for items in clutter, identification of target items in the scene, and placement and/or removal of target items. As the solution space is open ended, the team is looking for postdoc candidates who are excited to apply and advance the state-of-the-art algorithms to this domain. Key job responsibilities In this role you will: • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.
US, CA, Palo Alto
The Amazon Search team creates powerful, customer-focused search and advertising solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, the Amazon Search services go to work. We design, develop, and deploy high performance, fault-tolerant distributed search systems used by millions of Amazon customers every day. Our team works to maximize the quality and effectiveness of the search experience for visitors to Amazon websites worldwide.
JP, Tokyo
The Amazon Logistics (AMZL) Team is responsible for the acquisition, design, construction, and management of all facilities in the Amazon Delivery Station Network. AMZL is looking for a talented and passionate Data Scientist to help shape its Last Mile business with technical strategies and solutions, by processing, analyzing and interpreting huge data sets. You should be comfortable with ambiguity, problem solving and enjoy working in a fast-paced, diverse and dynamic environment. Using analytical rigor and statistical methods, you mine through data to identify opportunities for Amazon and our delivery channels. And you collaborate with other scientists, engineers, Product and Program Managers to deploy new products and solutions. [More Information] Last Mile Department Data Analyst/BI Engineer Tokyo Office *Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp Key job responsibilities Creating a roadmap of the most challenging business questions and use data to articulate possible root cause analysis and solutions Managing and executing entire projects or components of large projects from start to finish including project management, data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights Partnering with Product, Program and Engineering teams to design and run models, research new algorithms, and prove incrementality and drive growth Understanding drivers, impacts, and key influences on seller growth dynamics Developing and scaling end-to-end ML Models and solutions Automating feedback loops for algorithms in production Utilizing Amazon systems and tools to effectively work with terabytes of data About the team Last Mile Execution Analytics (LMEA) team of JP works as an integral part of Amazon Logistics to ensure that its business intelligence, analytics, tools and planning needs are met. By providing information, insight, and decision support, we strive to enable success of all parts of AMZL. Our customer set includes senior management, station operations, external vendors, long-term planning, Ops technology (Voice of the Delivery Station, Voice of the Customer), network planning, and pretty much every BI and Ops teams. Voice of Employee [Work Life Harmony] We believe, it is important to spend private time such as spending time with your family or doing anything you like to spur innovation. Amazon promotes a fulfilling and flexible work style according to the work volume and lifestyle of each employee.
US, CA, San Francisco
About Twitch Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on Linkedin, Twitter and on our Blog. About the role: Twitch builds data-driven machine learning solutions across several rich problem spaces: Natural Language Processing (NLP), Recommendations, Semantic Search, Classification/Categorization, Anomaly Detection, Forecasting, Safety, and HCI/Social Computing/Computational Social Science. As an Intern, you will work with a dedicated Mentor and Manager on a project in one of these problem areas. You will also be supported by an Advisor and participate in cohort activities such as research teach backs and leadership talks. This position can also be located in San Francisco, CA or virtual. You Will: Solve large-scale data problems. Design solutions for Twitch's problem spaces Explore ML and data research
US, CA, San Francisco
About Twitch Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on Linkedin, Twitter and on our Blog. About the role: Twitch builds data-driven machine learning solutions across several rich problem spaces: Natural Language Processing (NLP), Recommendations, Semantic Search, Classification/Categorization, Anomaly Detection, Forecasting, Safety, and HCI/Social Computing/Computational Social Science. As an Intern, you will work with a dedicated Mentor and Manager on a project in one of these problem areas. You will also be supported by an Advisor and participate in cohort activities such as research teach backs and leadership talks. This position can also be located in San Francisco, CA or virtual. You Will: Solve large-scale data problems. Design solutions for Twitch's problem spaces Explore ML and data research