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Picker for Adobe not sending information to Citavi

The Picker for Adobe Acrobat or Adobe Reader is available, but PDF documents can't be sent to Citavi.

Solution

Disable Adobe's Protected Mode (screenshot):

  1. Start Adobe and click Edit > Preferences > Security (enhanced).
  2. In the Sandbox Protections section, clear the Run in AppContainer checkbox.
  3. Restart Adobe and Citavi.
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