At Amdocs, we feel we have a responsibility to advance the industries we serve, lead product and service innovation, enhance our value proposition and maximize return on investment for all our stakeholders. In 2005 alone, we invested more than $144M in research and development as we collaborated with customers to define and deliver products, services and solutions that help them not just respond to change, but anticipate it—harness it, drive it.

Integrated customer management—our vision for the future of service providers—informs and inspires our thought leadership. We believe that, by adopting this aligned, agile, customer-focused way of doing business, companies can create a differentiating and intentional customer experience^TM that will define their success in a fiercely competitive market. The white papers, articles and quarterly Amdocs Business Review explore these issues and more.