Services and Support

Aster Data provides our customers with world-class services and technical support. We work with focus and intensity to make our customers successful.

Your data warehouse project should not take months to implement. Our quick start program reduces deployment time to days and our support team is available to address any questions or concerns.

Our Self-Management Promise

But perhaps the best part of Aster Data's support program is what is not required. Aster Data nCluster's extensive self-management significantly reduces or eliminates many of the administration tasks related to data warehouse management:

• Administrators do not have to be concerned about configuration issues relating to the filesystem and operating system. With Aster Data nCluster there are no visible files to manage, no RAID arrays to create, no kernel patches to apply, no disk space to allocate, etc.
• Aster Data nCluster addresses the high-availability challenge of large-scale data warehousing by avoiding single points of failure and building an automated multi-tier failure recovery process.