Announcement from March 17, 2011

Dear Dabblers,

We would like to notify you that we will be shutting down the Dabble DB service on May 18, 2011. After exploring other options including finding another home for Dabble DB or continuing to try to support it ourselves, we've come to this difficult decision. We deeply regret any inconvenience this may cause you.

Your data will remain available for export by you through May 18, 2011. After May 18, your data will become unavailable, so it is important to complete your data export no later than May 18. After May 18, we will begin the process of purging all user data stored on our hardware. To assist you with your data export, we have prepared data export instructions, which you can find here.

If you are a month-to-month Dabble DB service customer, we will have stopped billing your credit card as of the date of this letter, March 17, 2011. If you are an annual or semi-annual pre-paid customer, we will credit the card we have on file for you with a prorated refund from March 17, 2011 to the end of your pre-paid billing term. If you are a cheque-paying customer, we will be issuing you a pro-rated refund by cheque and mailing it out to the invoicing address we have on file.

If you have any questions related to exporting your data or the closure of your account, please email support@dabbledb.com and we will do our best to assist.

Note: to sign into an existing acount, please enter the address directly in your web browser, e.g. “mydatabasename.dabbledb.com”.

Thank you for having been a Dabble DB customer.

Sincerely,
The Dabble DB Team