561 organizations of all sizes from across the planet participated in the Intranet 2.0 Global Survey and the results reveal rapid adoption of social media on the corporate intranet in the past year.
Once a nice-to-have or a future wish, Intranet 2.0 tools such as blogs, wikis and other vehicles have become mainstream, and are present in nearly 50% of organizations (regardless of size) in the Western World.
Intranet blogs, wikis and discussion forums are quite pervasive, while other less common tools such as podcasts and mashups remain an after-thought at most organizations:
47% have intranet wikis (17% enterprise deployment); 10% have no plans or interest
45% have intranet blogs (13% enterprise deployment); 11% have no plans or interest
46% have intranet discussion forums (19% enterprise use); 9% have no plans or interest
46% have intranet instant messaging (29% enterprise use); 21% have no plans or interest
19% have intranet social networking (6% enterprise use); 20% have no plans or interest
Microsoft dominance
Microsoft is leading the 2.0 charge and dominating all competition. For those organizations that have deployed 2.0 tools inside the firewall, about half of all organizations have SharePoint (in some shape or form):
48% of organizations use SharePoint
20% of organizations use Facebook,17% of organizations use MediaWiki,16% of organizations use WordPress
Cost of Intranet 2.0
Intranet 2.0 is cheap. Of those organizations that have implemented 2.0 tools, almost half have spent $10,000 or less on these tools:
46% have spent $10,000 or less
35% have spent between $10,000 and $100,000,19% have spent $100,000 or more
Poor execution
Sadly though, despite the low cost of entry and ease of technology, satisfaction levels with Intranet 2.0 tools are dangerously low:
Only 29% of organizations rate the tool functionality as good or very good; 24% rate them as poor or very poor
Satisfaction rates with executives is dangerously low: only 23% of executives rate the 2.0 tools as good or very good; 38% rate them as poor or very poor
To download a free, summarized version of the report please visit:
http://www.prescientdigital.com/articles/download-summary-report-of-intranet-2-0-global-survey
To purchase the full, 44-page report of analysis & recommendations please visit: http://www.prescientdigital.com/articles/purchase-intranet-2-0-global-survey-report
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For more information please contact:
Toby Ward, CEO
Prescient Digital Media
416.926.8800
About the Intranet 2.0 Survey
561 organizations took the survey:
36% come from the U.S; 24% from Europe; 11% from Canada; 11% from Australia / New Zealand; 10% from UK
61% have more than 1,000 employees; 32% have 6,000 or more employees; 39% have less than 1000 employees
53% of organizations have had an intranet for 7 or more years; 17% of organizations have had an intranet for 2 years or less
13% of the organizations are government; 13% from technology; 12% from financial services; 6% from healthcare
The survey was led by Toby Ward, President, Prescient Digital Media
About Prescient Digital Media
Prescient Digital Media is a group of senior intranet and Internet consultants that provide strategic Internet and intranet consulting, planning and communications services to organizations of all sizes. Our clients include: Amgen, Covidien, CBC, CIBC, HSBC, Liberty Mutual, Manulife Financial, Mastercard, Nintendo, Pepsi, RBC Financial Group, TD, and more than 100 others. Prescient’s focus includes the assessment, planning, technology selection, content and launch of intranets, websites, and web-based tools. For more information please contact Prescient Digital Media through the website at www.PrescientDigital.com or phone 416.926.8800.
Additional reading
Intranet articles & case studies – www.IntanetBlog.com
Follow us on Twitter – www.Twitter.com/Intanet2
Join the Intranet Global Forum on Facebook – www.Facebook.com/group.php?gid=2723005032
View our presentations on intranets on our SlideShare channel – www.slideshare.net/prescient
Watch Toby discussing the future of intranets – www.YouTube.com/watch?v=kaTMOTpRVQk