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Cut Submarine Cable Cripples Apple Services for Telstra Customers

By Allie Coyne, ITnews.com.au

Break in SEA-ME-WE cable behind slow speeds.

Telstra Apple users have been struggling with significantly slowed data speeds to and from Apple services for the majority of this week following a break in the SEA-ME-WE submarine cable.

The problems come just after the Australian release of Apple’s new iPhone 6s last Friday.

Telstra indicated this issue was related to a cut cable, but declined to comment specifically.

Vocus general manager of engineering Rick Carter confirmed the SEA-ME-WE cable connecting Perth to Singapore has been cut at segment 3.3 since September 25.

He said a cable repair ship had been deployed to address the issue and expects to repair the cable by October 15.

Internet service provider iiNet has posted a fault notice with an unnamed international cable alerting customers to a similar issue.

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