SriLankan Airlines, the National Airline of Sri Lanka, is an award winning carrier with a firm reputation as a global leader in service, comfort, safety, reliability, and punctuality.

Launched in 1979, SriLankan is currently expanding and further diversifying its wide range of products and services in order to drive the country’s ongoing boom in tourism and economic development.

The airline’s hub is located at Bandaranaike International Airport in Colombo, providing convenient connections to its global route network of 99 destinations in 47 countries (including codeshare operations) in Europe, the Middle East, South Asia, Southeast Asia, the Far East, North America, Australia and Africa.

Government of Sri Lanka 94.68%, Employees 5.32%

SriLankan Airlines joined the oneworld airline alliance on 1st May 2014 as the first carrier from the Indian Sub-continent.  SriLankan now flies alongside some of the biggest and premier brands in the airline business – airberlin, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LAN, Malaysia Airlines, Qantas, Royal Jordanian and S7 airlines. With its oneworld membership, the flagship carrier of Sri Lanka offers its customers more services and benefits: such as a wider route network, opportunities to earn and redeem frequent flyer miles on any one of the oneworld carriers. Similarly, the 130 million frequent flyer cardholders of oneworld’s member airlines are able to earn and redeem rewards on SriLankan. Members of SriLankan Airlines’ FlySmiLes frequent flyer programme can enjoy privileges and benefits throughout the oneworld network, including, for top tier members, access to 550 plus airport lounges worldwide. SriLankan will also be part of oneworld’s most extensive ranges of alliance fares.

SriLankan has mutual code-share services with Malaysia Airlines, Etihad Airways, Mihin Lanka, Air Canada, Qantas, Alitalia, Oman Air, Finnair, Jetstar Asia, Japan Airlines, NIKI Air Berlin and American Airlines.  

SriLankan operates a fleet of 22 aircraft – including wide-bodied A330 aircraft, A321 aircraft and mid-range A320s.

SriLankan has a global workforce of approximately 6800 employees in Sri Lanka and overseas. The airline has strong training programmes in all aviation related fields, in order to cater to its own expansion and the constant need to replace its staff, in high demand by other airlines.

The SriLankan fleet contains luxurious seats that have ample pitch and width. Seating is in a two-class system of Business and Economy. Business classes on long haul aircraft are equipped with flat-bed seats. The AVOD in-flight entertainment system has the latest Audio / Video On Demand function with games etc. Complementing this facility are the wide screens with superior high resolution picture quality for infinite viewing pleasure. Also available is the air-show with forward and downward cameras; and video games in most seats.

SriLankan has consistently achieved very high marks for excellence, especially in polls of global travellers. The awards include:

Through its website www.srilankan.com the airline provides Online Booking, Ticketing and Check-in facilities that give passengers the convenience of planning their travel experience through any PC or laptop.

SriLankan Cargo has been expanding its services rapidly, using Colombo as a “Hub in the Ocean” to link the fast-growing economies of the South Asia with Europe, the Middle, Southeast Asia and the Far East. For information visit www.srilankancargo.com   

SriLankan Airlines provides ground services for all airlines that operate through Colombo’s Bandaranaike International Airport, and has gained a reputation with customer airlines for excellence in friendly and efficient service. For information visit http://www.srilankan.com/ground-handling/corporate/corporate-profile.htm

A fully owned subsidiary of SriLankan Airlines, SriLankan Catering (SLC) provides on-board catering services for airlines that operate through Colombo. Its state of the art flight kitchen has a production capacity of over 25,000 meals per day, in a 24-hour operation, 365 days a year. SLC has a workforce of approximately 800 employees.

Located in the historic Dutch Complex, SLC opened its fine-dining restaurant, Semondu, offering its signature fusion cuisine, to the public in the heart of the city of Colombo.  The Airport Restaurant and the Business Class transit lounge, Palm Strip, at the Bandaranaike International Airport (BIA) are also owned by SLC.

SLC manages the 24-roomed, Serenediva Transit Hotel situated in the departure area, offering four room-types, equipped with essential amenities for transit passengers, and the newly opened Emirates Lounge, inside BIA.

Additionally, SLC provides catering services to SriLankan Airlines’ Business Class lounge - Serendib, and lounges owned by the Airport and Aviation Services (Sri Lanka) Limited in BIA.

SLC runs a state-of-the-art, mass-scale laundry facility situated in the SLC Complex in the airport, capable of laundering up to 15,000 pieces per day.

SLC is certified to the following standards: ISO 9001:2008 (Quality Management Systems); ISO 22000:2005 (Food Safety Management Systems); HACCP (Food Safety Assurance); ISO 14001: 2004 (Environmental Management System). For information visit www.srilankancatering.com

SriLankan Engineering is a provider of choice in Maintenance-Repair-Overhaul (MRO) activities in the region, with its strong expertise in Airbus aircraft, excellent facilities, and experienced engineering personnel.

SriLankan Engineering possesses the prestigious EASA 145 certification for aircraft maintenance and its training facility has the EASA 147 certification from the European Aviation Safety Agency. For information visit www.srilankan.com/mro

SriLankan Holidays is the leisure arm of the airline, which promotes travel to and from Sri Lanka, and also within all points throughout the airline’s network. SriLankan Holidays partners many leading hotels, tour operators and other tourism related organisations to give travellers a wide selection of holiday opportunities with an all-inclusive concept, which includes customized packages. SriLankan Holidays won the prestigious title of Best Outbound Tour Operator at the Presidential Awards for Travel and Tourism in 2008 and in 2009. For information visit www.srilankan-holidays.com

SriLankan Air Taxi entered into a codeshare agreement with Cinnamon Air to provide easy access to many picturesque locations across the country.  With the new code share agreement, all Cinnamon Air scheduled flights will operate with SriLankan Airlines’ (UL) designated flight numbers as well of those of Cinnamon Air (C7).

FlySmiLes, the frequent flyer programme of SriLankan Airlines, offers its members an extensive range of benefits, with the Airline’s induction to the oneworld airline alliance in May this year. FlySmilLes is made up of five tiers; Platinum, Gold, Classic, Silver and blue.  FlySmiLes Club, the top tier frequent flyer categories, comprised of Platinum, Classic and Gold, are matched with the corresponding oneworld top tiers.  Together with oneworld, FlySmiLes members can now enjoy access to over 600 lounges in over 150 airports and connections to almost 1000 destinations across the globe on any oneworld member carrier while enjoying free tickets, upgrades, lounge access, additional luggage allowances, pre-assigned seating and priority confirmation when flying SriLankan. With its line-up of airline and non-airline associates ranging from hospitality, retail and transportation partners, FlySmiLes continues to reward its loyal customers with more opportunities to earn and redeem miles. For more information visit www.flysmiles.com  

Sri Lanka is a popular destination for business events in the South Asian region. The airline has a separate department for MICE Tourism (Meetings, Incentives, Conventions, and Exhibitions) that works with local partners to arrange many types of events.

SriLankan has a special focus on sports tourism and supports all major sporting events in Sri Lanka. The airline also sponsors Surfing classics in Sri Lanka and the Maldives; the International Rugby Sevens; the SriLankan Golf Classic in Sri Lanka; and co-sponsors several events that focus arts and culture.

IAA, has been recognized by IATA as one of its‘Top Ten’ Authorized Training Centres in South Asia. In August 2012, IAA opened its first overseas branch in Maldives. IATA courses offered by IAA:

SriLankan Airlines’ courses offered by IAA:

For information visit www.srilankan.com/iaa

The SriLankan Technical Training School, which is certified to the EASA 147 standard by the European aviation body, provides comprehensive basic and aircraft type training for both internal engineers as well as external individuals.  It is also accredited by the aviation authorities of Pakistan and the Maldives.

The community development arm of the airline, SriLankan Cares actively participates in fundraising and charity activities, with its main focus being the Empowerment of Children. SriLankan Cares has carried out major development projects in three rural schools in the country, providing buildings and infrastructure such as classrooms, libraries, and computer labs.

www.srilankan.com

Corporate Communications

SriLankan Airlines Ltd.
21-22 Level, World Trade Centre, Echelon Square, Colombo 1, Sri Lanka
Tel: 0094 019733 1979 (24-hour Call Centre)
Corporate Communications

January, 2016