1. Pokemaniac

    Pokemaniac
    Member OP

    Just confirmed with one of their customer support people that this was actually intentional and isn't coming back. They cited some sort of "issue" it was causing, but I'm not particularly convinced they didn't just decide they didn't want to put effort into supporting it anymore (they did just make minor changes to the UI which I suspect correspond to when touch support was dropped). This is incredibly annoying, because it means I can't just sort of reach over and poke the screen to stop it from skipping the credits or scrub through the timeline with the touch screen anymore.

    I have to say I'm very disappointed with Netflix lately. First they won't make a Switch app and now they're killing off the (already diminished compared to launch) touch screen functionality in their Wii U app.

    The absolutely comical part of this is that the sign in screen, and only the sign in screen, still works with the touch screen, presumably because that didn't change at all in the recent UI refresh. So I can still use Netflix's super crappy (compared to the built-in one) custom keyboard to enter my email and password with the touch screen, but nothing else.
     
  2. Brandon

    Brandon
    Member

    You're aware the Wii U is dead, right?
     
  3. It’s obviously using so much resources on the incoming Switch version they had to cut it from WiiU.

    /s
     
  4. Porygon

    Porygon
    Member

    Also the app is laggy as hell, it takes like 30 seconds to process an input, it's more noticeable at the end of a chapter
     
  5. IamPeacock

    IamPeacock
    Member

    I'm actually amazed Netflix still pumps out upfates for Wii U. I mean, how many people are still using their Wii U for Netflix?
     
  6. Pokemaniac

    Pokemaniac
    Member OP

    *raises hand*

    I mean, without a Switch app, there's really not a better option for me right now. Especially since the web version is crippled to 720p if you're not using Edge for some reason (probably DRM).
     
  7. kikuchiyo

    kikuchiyo
    Member

    There’s opportunity cost for every version of the Netflix app - and there are many. That cost must be high for the weirdo interface of the Wii U, for little payoff.

    I’m surprised it took this long.
     
  8. Dynamite Cop

    Dynamite Cop
    Member

    Netflix is always updating their interface. Doesn’t surprise me at all that they chose to drop support on a dead platform.
     
  9. TheYanger

    TheYanger
    Member

    If they were being 'lazy' and not wanting to supoprt it anymore, they wouldn't be REMOVING a key feature. If they said it's an issue, it almost surely had to be, and one big enough that they'd revamp the app to remove that support.
     
  10. hibikase

    hibikase
    Member

    Didn’t they do this a long time ago?

    The Netflix app on Wii U used to be great, it was custom made for it and integrated with the gamepad in a very logical way.

    But then eventually they just replaced it with the exact same UI as the other consoles and completely killed off any of its original features.
     
  11. Pokemaniac

    Pokemaniac
    Member OP

    They brought the Wii U interface in line with the other versions a long time ago. And seeing as a ton of devices they do support (like TVs) have pointers, mapping the touch screen to that would be pretty trivial.

    They didn't really remove touch screen support per se, since the sign in UI still works with it. They seemingly just didn't bother to define touch zones for the buttons when they did the recent UI refresh a month or so ago.
     
  12. SirMossyBloke

    SirMossyBloke
    Member

    ??

    Just download the app on Windows. It's great.
     
  13. Pokemaniac

    Pokemaniac
    Member OP

    Even after they brought the UI in line with other consoles, you could still use the touch screen with it. Now you can't even do that.
     
  14. TheYanger

    TheYanger
    Member

    Ok? So what I'm saying is, if they claim there were issues with touch, they still put in MORE work to change it, than to just ignore it. That speaks to that being right rather than a lie, it takes them no work to leave the app as it was. It takes more work to retool it. They wouldn't do that if there weren't a good reason, hence they're probably being completely honest about it .
     
  15. Blue

    Blue
    Member

    If it was trivial then it would still be there. It probably isn't worth the resources required to fix the issue for the hundreds of people who use Wii U's to access Netflix.
     
  16. Jon Carter

    Jon Carter
    Member

    30 seconds if you’re lucky. Their app is in a shameful state.
     
  17. Nostremitus

    Nostremitus
    Member

    It replaced my PS3 as the bedroom Youtube/Netflix device. The Gamepad touchscreen was a game changer for this use case. Sucks that Netflix fucked it up. I don't see how anyone thought the UI update was worth losing touch functionality over, though... That's just poor decision-making on Netflix's part.
     
  18. Htown

    Htown
    Member

    Yeah the update is terrible.

    They should have left it as it was.

    The new version also hangs every time you try to do something during playback, whether it's pausing the video, backing out of the end credits, skipping back and forth... it's all awful and doesn't work. It just doesn't do anything with your inputs most of the time. I can press a controller button to try to pause, leave the room to grab something and come back, and the video will still just be playing like nothing happened.

    It's barely functional anymore, touch controls or no touch controls.
     
  19. Pokemaniac

    Pokemaniac
    Member OP

    Yeah, that's super helpful when my PC is running Ubuntu 90% of the time. (And isn't even connected to my TV since I don't have enough HDMI ports even with a switch.)

    If they were going to change the UI anyway, which I suspect they were since the stars are gone now, then it's less effort from them to just not define any touch areas in the new version than actually make sure they're set up correctly.

    The situation really reads like they wanted to update the UI but didn't want to put enough resources into it to do it right.
     
  20. Jaded Alyx

    Jaded Alyx
    Member

    It's the only reason my Wii U is still connected.
     
  21. Blue

    Blue
    Member

    Aren't Chromecasts like $20 these days?
     
  22. maximumzero

    maximumzero
    Member

    That’d be me. Hulu and Netflix, all the time. A shame there’s no HBO Go app or I could ditch my 360.

    It’s a bummer that you can’t navigate the app with anything but the game pad in the first place, unless that’s changed recently and I haven’t tried.
     
  23. xJavontax

    xJavontax
    Member

    Yup. There are so many cheap and better ways to watch Netflix nowadays that this is really a non issue.

    you don’t have ANYTHING else to watch Netflix on? The Wii U has been one of the worst ways to watch Netflix for literally years
     
  24. Jaded Alyx

    Jaded Alyx
    Member

    Maybe....but I never had strong enough reason to buy one since....the Wii U was serving the purpose.

    I have my laptop and my tablet. Neither of which are connected to my TV. What's been so bad about Netflix on Wii U, before now?
     
  25. Blue

    Blue
    Member

  26. julian

    julian
    Member

    Netflix used to be great on Wii U. I haven’t used it in a while since the Wii U isn’t hooked up to the TV I tend to watch Netflix on, but people dismissing this I doubt touched it. It was vastly superior to most other Netflix apps I used.

    Doubt it’d work in the browser, but have you tried that? Might need to change the browser client for it to recognize it.

    Maybe they changed a library that handles the touch controls and that didn’t gel with the Wii U. If it improved their code base and/or performance for their most popular devices, they probably deemed it worthwhile.
     
  27. duckroll

    duckroll
    Member

    Probably just preparing the app for parity with the Switch version. Just like BotW. :)
     
  28. Kyzon Xin

    Kyzon Xin
    Member

    I'm still upset they dropped the Kinect commands. I used those all the time.
     
  29. SirMossyBloke

    SirMossyBloke
    Member

    How the fuck was I supposed to know you run Ubuntu? Mind reading?

    You'd mentioning running it on Chrome and also Edge.
     
  30. Sampson

    Sampson
    Member

    Chromecast, Roku stick, Fire stick, etc.
     
  31. Syriel

    Syriel
    Member

    There are two major parts to nearly every Netflix app. There is the baked in UI (login, logo screen, etc.) along with the core playback and security bits (non-UI elements) and there is the main UI. The latter is not baked in, but is downloaded when the app is fired up.

    Any device which differs too far from the standard is going to need a custom UI fork. Devices which need custom UI forks have to justify the cost of maintenance.
     
  32. Pokemaniac

    Pokemaniac
    Member OP

    Other devices I could watch Netflix on:
    • Wii (only 480p)
    • PS3 (a device even older than a Wii U and not substantially more convenient to use)
    • PC (running Ubuntu most of the time so I could only get 720p)
    • 3DS (lol)
    • Phone (tiny and would have to track down an obscure adapter to get it on my TV)
    The only other practical alternative is the PS3, but I'm not really sure how that's supposed to be better.

    The Netflix website requires EME which the Wii U browser doesn't have.
     
  33. Syriel

    Syriel
    Member

    Of all your devices, the PS3 would be the best choice for Netflix playback in terms of quality and functionality.
     
  34. Rizific

    Rizific
    Member

    huh, i came across this like two nights ago when putting on a cartoon for my daughter in my son's room. could have sworn the wii u netflix app had touch screen support.
     
  35. AztecComplex

    AztecComplex
    Member

    The real news here is that Netflix continues to support the WiiU and even had Vita support and yet no Switch App in sight. What gives?! One says ask Nintendo and the other says ask Netflix! Who's to blame?

    It's Nintendo isn't it? It's totally them.
     
  36. The Argus

    The Argus
    Member

    If you live in the US just buy a Firestick if Netflix is that important on your TV. They'll be like $20 or so during prime day even for no prime users. Hell you can get a Roku for even cheaper and the app is even faster than the Wii U's. Shits dead yo.
     
  37. Pokemaniac

    Pokemaniac
    Member OP

    I never mentioned Chrome. You really shouldn't assume Chrome is someone's standard browser. I use Firefox as my default browser.

    I could see how the way I mentioned Edge could be misinterpreted as me using Windows 10 as my main OS, though.

    For years the app has literally been the standard UI but with touch support. Is touch support really that much of a divergence?

    I don't really see how it would be better than the Wii U app if I don't have a surround sound system.
     
  38. AztecComplex

    AztecComplex
    Member

    Is the Netflix app con Vita still funcional?
     
  39. hibikase

    hibikase
    Member

    PS3 with the official remote is great.
     
  40. hibikase

    hibikase
    Member

    Yes but it’s awfully slow and they also never updated it for supporting PSTV.
     
  41. evilromero

    evilromero
    Member

    We are. It’s our primary Netflix app.
     
  42. bananas

    bananas
    Member

    The fuck? How are those your only options? Is it 2009 or something?

    Go buy a Fire TV stick or Chromecast, dude. They're hella cheap.
     
  43. Fanuilos

    Fanuilos
    Member

    I guess it makes sense if they want to do the minimal work required while still having it on Wii U. There's so many devices with touch screens though. How odd, maybe the Wii U wasn't play nice with some updates they made across the service?
     
  44. I was kind of wondering about that since it's what I use in my bedroom. It's also slow as balls to respond to button presses. Oh well
     
  45. finalflame

    finalflame
    Member

    OP you seem pretty disagreeable. Like tons of other people have noted, Chromecasts are like $20 and would do a helluva better job than your WiiU. Otherwise, the PS3 app still works great. You legit just cash shit from your existing mobile device, it's great.
     
  46. Pokemaniac

    Pokemaniac
    Member OP

    I'd literally have to buy a second HDMI switch. It really isn't worth it.
     
  47. McBradders

    McBradders
    Sumo Digital Verafied

    Oh thank goodness... I thought my WiiU was dying.
     
  48. Edge

    Edge
    Community Resettler Member

    Excuse me? The PS3 is fantastic for using Netflix and once was the best multimedia machine available and still in some ways has a better Blu Ray player as the PS4. Just use that for it, I don't know how it run on Wii U but I would trust the PS3 way more to play movies in the best 1080p quality possible than on the Wii f'n U.
     
  49. Blue

    Blue
    Member

    This x100 for anyone still using a Wii U for media streaming. The Wii U is an absurdly clunky way to do this.
     
  50. Pokemaniac

    Pokemaniac
    Member OP

    It's just 1080p video. I think the only notable things the Wii U app is missing are surround sound,which doesn't matter to me, and full ranger RGB, which doesn't make a whole lot of difference as long as everything is configured properly.

    Plus starting up the PS3 and opening the Netflix app is a slower and clunkier process than starting up the Wii U and opening its Netflix app.