The State Library of Western Australia is constantly seeking to improve our services and we welcome customers' comments on ways we can do this. If you have any suggestions, feedback or complaints about our services please contact us through any of the following methods:

• Complete the online Feedback Form
• Complete a Feedback Form available at all of our service desks
• E-mail us at info@slwa.wa.gov.au
• Write to us, addressing your letter to: The Chief Executive Officer
  State Library of Western Australia
  Alexander Library Building
  Perth Cultural Centre
  PERTH WA 6000

What happens next?

We value your comments and if you leave your name and contact details, we will provide a personal response within the timeframes laid out in our Complaint Handling Policy.

Customer Service Charter

To see our full commitment to our customers, please view our Customer Service Charter.